Alternatives for Think on Your Feet®
Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Think on Your Feet®" by Capita Learning & Development. We hope we helped you to continue your search for training information.
Managing Difficult Staffing Situations
This Managing Difficult Staffing Situations Course helps delegates understand the importance of managing poor performance and helps give de…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Dealing with Difficult People
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides the…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Become an Outstanding Manager - 2 Hour Virtual Training Masterclass
A masterclass of four key ways to become an outstanding manager. The focus is on advanced listening skills, the motivation of staff, the de…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Managing Challenging Behaviours
Businesses / organisations are learning the importance of having employees who are capable of handling a range of difficult and challenging…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
The Effective Administrator
This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with ‘what good looks lik…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
People Management
This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints and…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Difficult Customers
Course Description:No organisation or person is perfect. Handling difficult situations effectively is now a key skill. Your participants wi…
Telephone Techniques Training Course
A one day Telephone Techniques Training Course designed to develop and maintain Customer relationships. Introduces the Qualities and Key Sk…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Personal Development for the PA & Administration Personnel
Course overview Who is it for? PAs and administrative professionals looking to enhance their visibility, interpersonal skills and personal …
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Dealing With Difficult Customers
This course gives you the core skills needed to deal with difficult customers. Overview: This course helps identify difficult personality t…
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
Dealing With Stress and Conflicting Needs
If you want to improve your personal effectiveness and performance by applying stress management techniques to deal with stressful situatio…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Facilitation Skills Training Course
"Discover…Which Facilitation Style Is Most Suitable For You, How To Understand Group Dynamics, When To Intervene And How To Handle Difficul…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Going The Extra Mile: Achieving Excellence in Customer Service
Overview Course duration: 1 day.This one-day course equips you with the skills to deliver consistent service excellence at every customer '…
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
Conflict Management Training
Conflict Management Training - 1 day course This one-day training course in Conflict management is designed to teach you how to handle conf…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
Assertiveness Skills
The art of confident communication1 Day - Non Residential The ability to respond confidently and assertively is a key business skill. Asser…
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.