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195 Customer Service / Care Training Courses

See also: Planning, Public speaking & presentation, Building / Construction, Customer complaint handling, and Palliative Care.

See also: Planning, Public speaking & presentation, and Building / Construction.

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Customer Care Training

Logo Spearhead Training Ltd
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A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …

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Telephone Skills And Customer Service

Logo Spearhead Training Ltd
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Focusing on handling in-bound calls, delegates will gain an understanding of important telephone techniques along with the key principles of…

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Customer Service Training

Logo Spearhead Training Ltd
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Focusing on handling in-bound calls, delegates will gain an understanding of important telephone techniques along with the key principles of…

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Customer Care - Incoming and Outgoing Calls

Logo Ptp Training and Marketing Ltd
date_rangeMonday 02 September 2019 in Bristol (Clifton) and 41 other dates

This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. …

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Customer Service by Telephone Training

Logo Spearhead Training Ltd
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A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …

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Customer Service Excellence using NLP

Logo The Business NLP Academy

What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…

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Customer Service Skills for Front-Line Staff

Logo Spearhead Training Ltd
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Principles and practice of giving great service1 Day - On Request A one day in-company only workshop to improve customer service skills of …

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Outstanding Customer Service Skills

Logo Ptp Training and Marketing Ltd
date_rangeMonday 09 September 2019 in Edinburgh and 21 other dates

An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimatel…

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Advanced Customer Service for the Tourism, Leisure and Hospitality Industry

Logo Ptp Training and Marketing Ltd
date_rangeWednesday 11 September 2019 in Edinburgh and 18 other dates

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…

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Customer Care

Logo Ptp Training and Marketing Ltd
date_rangeTuesday 10 September 2019 in Birmingham (Temple Street) and 19 other dates

This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are often t…

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Customer Service Skills Training

Logo Spearhead Training Ltd
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A one-day in-company training programme1 Day - On Request This course is one of our standard in-company programmes and can be delivered to …

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Advanced Customer Service for the Public Sector

Logo Ptp Training and Marketing Ltd
date_rangeTuesday 10 September 2019 in Edinburgh and 18 other dates

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…

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Excellent Customer Care - Incoming Calls

Logo Ptp Training and Marketing Ltd
date_rangeThursday 22 August 2019 in Leeds and 39 other dates

This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional…

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Leading & Managing Quality Customer Service

Logo ProSeminar

The quality of customer service is a critical element in the mix of business strategies – contributing to organisation effectiveness and ac…

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Conversation Design: writing for chatbots (Digital Transformation / Customer Service)

Logo Robocopy Conversational Academy

The Conversation Design course is entirely online and self-paced. You decide how much time you wish to spend on it. On average, our partici…