Introduction to Account Management

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Introduction to Account Management

Ptp Training and Marketing Ltd
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Ptp Training and Marketing Ltd offers their products as a default in the following regions: Bristol, Edinburgh, Leeds, Leicester, London, Manchester, Nottingham

Description

p This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and does not occur naturally yet is a must for any organisation. Consider how much is each customer worth to your business and the implications of losing them through poor customer service. Apart from the fact that unhappy customers will go elsewhere and tell others; the loss of just one regular customer may be worth a surprising amount in revenue to your business./p p The termquot;Customer Carequot; and quot;Customer S…

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p This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation, this course looks at current practice and explains how to set standards and develop best practice. Good customer care must be managed and does not occur naturally yet is a must for any organisation. Consider how much is each customer worth to your business and the implications of losing them through poor customer service. Apart from the fact that unhappy customers will go elsewhere and tell others; the loss of just one regular customer may be worth a surprising amount in revenue to your business./p p The termquot;Customer Carequot; and quot;Customer Servicequot; are often used - what do they really mean? Through a series of workshops and exercises, delegates are encouraged to consider their own buying processes in order to define what excellent customer care means to them and how these standards can be used as benchmarks for dealing with their own clients./p p This Introduction to Account Management training course is available throughout the UK./p p CPD Value 5.5 Hours/p p CPD Value 5.5 Hours/p h3 Course Locations/h3 p a href="/introduction-to-account-management-london"Introduction to Account Management London/abr / a href="/introduction-to-account-management-manchester"Introduction to Account Management Manchester/abr / a href="/introduction-to-account-management-nottingham"Introduction to Account Management Nottingham/abr / a href="/introduction-to-account-management-birmingham"Introduction to Account Management Birmingham/abr / a href="/introduction-to-account-management-bristol"Introduction to Account Management Bristol/abr / a href="/introduction-to-account-management-edinburgh"Introduction to Account Management Edinburgh/abr / a href="/introduction-to-account-management-leeds"Introduction to Account Management Leeds/a/p

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