Personnel Management VBS107

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Level

Personnel Management VBS107

Academy for Distance Learning
Logo Academy for Distance Learning
Provider rating: starstarstarstarstar_half 8.9 Academy for Distance Learning has an average rating of 8.9 (out of 2 reviews)

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Description

Become an expert in managing personnel. This course will develop your ability to carry out the various tasks associated with managing personnel, such as recruitment, training and controlling. Emphasis is placed on knowledge and methods that will improve workplace morale and productivity. Course Structure This course contains nine lessons, as follows:
  1. Human behaviour
    Understand how perception, learning and prior experience influence human behaviour
  2. Workplace communications
    Identify and practice communication skills that will improve your ability to effectively receive and transmit messages in the workplace
  3. Workplace conditions
    Understand some factors that contribute to overall workplace c…

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Become an expert in managing personnel. This course will develop your ability to carry out the various tasks associated with managing personnel, such as recruitment, training and controlling. Emphasis is placed on knowledge and methods that will improve workplace morale and productivity. Course Structure This course contains nine lessons, as follows:
  1. Human behaviour
    Understand how perception, learning and prior experience influence human behaviour
  2. Workplace communications
    Identify and practice communication skills that will improve your ability to effectively receive and transmit messages in the workplace
  3. Workplace conditions
    Understand some factors that contribute to overall workplace conditions and can affect workplace culture
  4. Controlling Operations
    Explain basic supervising practices for controlling business or department operations
  5. Recruitment and Induction
    Identify essential processes in the recruitment and induction of employees
  6. Staff training
    Understand the key elements of planning and conducting effective staff training
  7. Work teams
    Describe how team processes can be used to improve performance and productivity
  8. Positive Discipline
    Identify methods to establish and maintain discipline through positive means, such as reinforcement
  9. Grievances & Complaints
    Describe strategies for reducing dissatisfaction and handling dissatisfaction when it arises
  10. Monitoring and reporting
    Understand the importance of monitoring workplace processes and performance, and how to report your observations
Aims
  • Explain how perception, learning and prior experience influence human behaviour
  • Identify and practice communication skills that will improve your ability to effectively receive and transmit messages in the workplace
  • Explain factors that contribute to overall workplace conditions and can affect workplace culture
  • Explain basic supervising practices for controlling business or department operations
  • Identify essential processes in the recruitment and induction of employees
  • Describe the key elements of planning and conducting effective staff training
  • Describe how team processes can be used to improve performance and productivity
  • Identify methods to establish and maintain discipline through positive means, such as reinforcement and increasing motivation
  • Describe strategies for reducing dissatisfaction and handling dissatisfaction when it arises
  • Explain the importance of monitoring workplace processes and performance, and how to report your observations
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.