BCS Foundation Certificate in Business Change

Overview

This BCS Foundation Certificate in Business Change is designed for anyone involved in or affected by change initiatives required to deliver business benefit.These initiatives are liekly to include the implementation of revised business processes and/or IT systems. It considers the underlying concepts in the areas of business and requirements analysis, change management and the consultancy skills necessary to ensure maximum value is achieved from the implementation. The certificate is suitable either for those wishing to subsequently pursue the individual topic areas in more detail, those from other disciplines, including business domains, who require an understanding of the subject.

The Certificate counts towards the Business Analysis Diploma as one of the available knowledge based options.

Prerequisites

There are no prerequisites for this course. Delegates will be provided with pre-course reading prior to attending the course by email. The success on the course will be enhanced by close attention to the pre-reading materials. If you have not received your pre-reading material within one week of the start of your course, please contact your Account Manager

Photographic identification for exams and BCS reasonable adjustments policy

If you are taking a BCS exam you must bring photographic identification (passport, driving license or student card) as it is a BCS requirement to produce it for the invigilator prior to the exam. Failure to produce a valid form of photographic identification will result in a candidate not being able to sit the exam.
The BCS also allow additional time for candidates who have a disability or whose business language is not English. Candidates can request this additonal time in line with the BCS reasonable adjustments policy. If you believe you qualify please contact our examination administration team as early as possible. At least three weeks notice will be required for processing and delegates failing to advise QA and provide proof if requested by the BCS may not be allowed the additional support offered via this BCS policy.

For any questions about what form of identification is acceptable, or for more information about the BCS reasonable adjustments policy, please contact your Account Manager or the QA Examination Administration team on 44 (0)1793 696273.

Delegates will learn how to

Candidates who pass this qualification will be able to demonstrate a knowledge and understanding of the underlying principles and philosophies of Business Change, including those that relate to business and IS strategy, business improvement definition, designing and implementing business change, and business management. They should also have an appreciation of the key techniques that can be employed to support the business change life-cycle. The syllabus reflects general and well-established best practice for business change work.

Course Outline.

Business and IT Alignment
Objective: To understand the importance of aligning the organisation with external and internal influences and the approaches to do this.

• The external and internal business environments for organisations
• Organisational cultures
• National cultures
• The implications of culture for business change projects
• Corporate and IT governance and the relevance to benefits management and risk management
• Elements of an Enterprise Architecture

Business Improvement Definition
Objective: to understand the business analysis approach and techniques used to identify business improvements.

• Investigating the business situation: rationale and techniques
• Holistic approach and systems thinking
• Gap analysis: purpose and approach
• Business requirements elicitation and approach
• The contents of the business case
• Stakeholder responsibilities and the business case
• The business case lifecycle
• Programme definition

Business Change Design
Objective: to design the inter-related elements required to implement successful business change.

• Aspects of organisational change
• Aspects of people change
• Aspects of process change
• Information analysis and modelling
• Aspects of information technology

Business Change Implementation
Objective: to understand the processes that should be employed to deploy business change effectively.

• Planning the acquisition, deployment and acceptance
• Acquiring the solution
• Deploying the solution
• Ensuring acceptance
• Reviewing the change

Benefits Management and Realisation
Objective: to manage the classification, review and realisation of benefits.

• Benefits Measurement in the business change lifecycle
• Classifying benefits
• Investment appraisal techniques
• Benefits and the Balanced Business Scorecard, CSFs and KPIs
• Roles and responsibilities in benefits management
• The purpose, conduct and outcomes of a benefit review
• Benefits realisation: purpose and challenges.

Type

40 Question Multiple Choice

Duration

1 Hour

Supervised/Invigilated

Yes

Open Book

No

Pass Mark

26/40

Distinction Mark

None

Delivery

Paper based examination only

Related Certifications
This course forms part of the following certification track(s):

• The Complete BCS Business Analysis International Diploma
• The BCS International Diploma in Business Analysis