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Aikona: 475 products

From a single course to a global learning solution, we can help transform your people and organisation to gain real, lasting benefits. More of the world's leading organisations choose us for their business and technical skills development than any other provider.   The reason is we constantly aim to provide the best learning experience available.  The heart of QA is our people; through their dee…

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Crossbeam XOS Specialist, Installation & Provisioning

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Overview This course is designed for technical support engineers providing service level support, system engineers performing demonstration…

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Manage Conflict and Difficult Situations

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Overview Being in a situation where conflict of a personal or business nature arises can be an uncomfortable experience for most. Having th…

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Project Initiation

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Overview The correct start-up of a project is vital to achieving true business benefit. This course looks at the key elements needed for th…

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Stepping up to Management

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Overview As you embark on your new career as a manager this course will give you the tools and techniques to help you to make a success of …

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Maximising Customer Satisfaction in a Technical Environment

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Overview Individuals who work in technical environments are now expected to also be customer service professionals. This course will demons…

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TPMA Refresher and Assessment

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Overview The TPMA service from The Learning and Performance Institute (LPI) is transforming the quality of training. Launched in 2008, TPMA…

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BCS Specialist Certificate in Problem Management

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Overview This 3-day course provides candidates with an understanding of the principles of, and practical experience of using, industry best…

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Business Partnering

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Overview The term 'business partnering' means engaging with other people from across different areas of business, both internally and exter…

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ISEB Foundation Certificate in Green IT

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Special Notices Candidates are advised that Photo ID must be brought to the examination (Driving License, Passport and named work ID badges…

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Managing Budgets

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Overview Financial information drives all major business decisions. Understanding basic finance is an essential skill for any manager runni…

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Implementing Intrusion Detection and Prevention

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Overview Network engineers, support personnel, reseller support, and others responsible for implementing Juniper IDP products should attend…

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Certified Data Centre Technician

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Overview With the mission critical nature of a Data Centre, it is paramount that those personnel selected to undertake work in this environ…

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NetApp Data Protection Software Administration

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Overview A course for NetApp customers, support personnel and storage administrators who use SnapMirror, SnapRestore, SnapVault, Open Syste…

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BCS Solutions Development Oral Examination Preparation Workshop

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Special Notices Overview This workshop is designed to prepare delegates for the Solutions Development Oral Examination. Success in the Oral…

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Management of Risk (M_o_R) Foundation and Practitioner (inc exams)

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Overview A certain amount of risk taking is inevitable if an organisation is both to achieve objectives and exploit opportunities effective…