Report Writing for IT Professionals

Overview

Turning complex IT information into a report which has clarity and a clear purpose can be challenging. This course will help you to think clearly about the objective of the report and how you can help the reader extract the most pertinent elements to make any decisions.

You will learn skills which will enable you to retain the weight and authority of your reports whilst making them highly readable; enabling the busy recipient to give them time, attention and action.

Who will the course benefit?

You will benefit from this course if you are working in any aspect of a technical environment where producing technical reports is part of the job role.

Prerequisites

• Delegates will be provided with pre-course readingprior to attending the course by email. The success on the course will be enhanced by close attention to the pre-reading materials.

• If you have not received your pre-reading material within one week of the start of your course, please contact your Account Manager or contact us at info@qa.com.

• We strongly advise all delegates to bring samples of their writing with them on a memory key. The added advantage is that writing created during the course can be taken away for further use.

By the end of the course you will be able to:

• identify your barriers and strengths when writing technical reports
• explain the advantages of a systematic approach
• review the use of appropriate grammar, punctuation and plain English
• avoid using too many words, clichés and jargon
• plan a report with the appropriate level of detail
• research and prepare your report content in accordance with the exact needs of the reader
• structure the report to ensure maximum impact and readability
• recognise and match the reader's preferred style
• critically review your own work.

What will the course cover

• The types of technical report.
• What makes a good report.
• Review of punctuation, grammar and spelling.
• Keeping your average sentence short.
• Presenting your report professionally.
• The importance of the objective.
• Organising your ideas with Mind Mapping.
• The use of jargon and reducing the number of words and clichés.
• Writing in plain English.
• Executive summaries.
• Writing one page reports.
• Editing your report.
• Report writing practice.

Related training courses

• Present with Impact