Alternatives for Building a Customer Service Strategy
Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Building a Customer Service Strategy" by Capita Learning & Development. We hope we helped you to continue your search for training information.
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Advanced Customer Service for the Public Sector
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An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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1 Day Customer Service Excellence Course - CPD Accredited
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If your organisation is committed to delivering exceptional customer service and meeting the ever-increasing expectations of today’s custom…
£325check
Provider rating: star 10 ATA (Asset Training Academy) Ltd has an average rating of 10 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prices are exclusive of VAT
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Outstanding Customer Service Skills
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An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimatel…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
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An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Service (Videos): Exceeding Customer Expectations
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Without a cohesive strategy, customer service is just a slogan or platitude. Using a service management model, you can institute a customer…
Distance learning£55warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Customer Service (Videos): Customer Service Strategy
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Having a clear customer service strategy is critical to building a customer service culture and delivering exemplary service. The challenge…
Distance learning£55warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Customer Service (Videos): Measuring Customer Service
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To achieve quality customer service, you need to understand how to measure it before you can manage it. But first, you need to figure out w…
Distance learning£55warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Leading & Managing Quality Customer Service
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The quality of customer service is a critical element in the mix of business strategies – contributing to organisation effectiveness and ac…
In-house / Incompany£12warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Extraordinary Customer Service
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Duration: A one day course Suitable for: The course is for people new to customer service or those who need an injection of fresh ideas. Th…
£325check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Service NVQ Level 3
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Course Summary: The Customer Service NVQ applies to all staff whose job is involved primarily with customer service or whose job involves s…
Vocational: Level 3
Provider rating: star 10 North East Surrey College of Technology has an average rating of 10 (out of 1 reviews)check_box_outline_blank
Customer Service Training
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Customer service is crucial to the success of every business. Improving the quality of your customer experiences can give you a loyal custo…
E-Learning£199check
- VAT: VAT exempted
- Price completeness: This price is complete, there are no hidden additional costs.
- Price period: per year
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Customer Service Excellence using NLP
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What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…
In-house / IncompanyVocational
Provider rating: star 1 The Business NLP Academy has an average rating of 1 (out of 1 reviews)check_box_outline_blank
Service Desk Professional
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Course Description:Effective customer service skills are becoming increasingly important in a Service Desk environment. This course enables…
2 daysVocational
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)check_box_outline_blank
Customer Service NVQ Level 4
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This qualification sets out the nationally recognised standards for providing quality customer service to both your internal and external c…
£1,645warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: + VAT based on maximum of 12 assessment visits and 2 Internal Verifications
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BTEC Award in Customer Service
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Need a fast, effective introduction to customer service or looking to take your skills to the next level? The Awards in Customer Service ar…
Vocational
Provider rating: star 4 Birmingham metropolitan college has an average rating of 4 (out of 1 reviews)