Capita Learning & Development: 79 products
Building Effective Teams
Providing an introduction to effective team building within an organisation, this course examines some of the issues which affect teams and…
Building a Customer Service Strategy
An organisation's success is dependent upon the quality of service delivered to its customers. In today's market this means providing an ex…
Confidence in the Workplace
To meet the personal demands the modern workplace presents us all with, the self-esteem and confidence of even the most capable individuals…
Essential Coaching Tools and Techniques
Do you want to get the best from your people, and have the confidence and techniques to support your staff with effective, structured coach…
Microsoft Excel 2007 Advanced
If you are required to produce and manipulate advanced analysis of business data, this Microsoft Excel course is perfect for you. The cours…
Microsoft Excel 2010 Fundamentals
Many of us need to use Microsoft Excel in our jobs to produce simple analysis of business data. For our Microsoft Excel course you will nee…
APMP for PRINCE2® Practitioners
The APMP is an internationally recognised knowledge based qualification that enables to understand the comprehensive skills required to suc…
Commercial Awareness
In challenging market and economic conditions, individuals need to have greater business awareness. Staff need to demonstrate an awareness …
Managing Successful Programmes (MSP) Practitioner
Capita Learning & Development introduces the MSP Practitioner e-Learning course. This course is the next level qualification for those who …
Righting Written English
Exploring words, sentences and paragraphs gives an insight and appreciation of the richness of language and how it can be used to communica…
Personal Impact
Break through the barriers that restrict your potential, satisfaction and success, whilst making an exceptional impact in every interaction…
Read faster, read smarter
Individuals who feel the need to 'hear' each word in their head are limiting their reading speed to 250 words per minute or less. The avera…
Project Management Overview
This course has been designed to give an overall understanding, by practical means, of the project management process and its key terminolo…
Project Leadership Development Programme
Effective project management is crucial for the success of transformational change and business development initiatives in every organisati…
ILM Level 5 Award in Leadership and Management
The ILM Level 5 Award in Leadership and Management is designed to develop middle management skills and knowledge. Recognised national quali…