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Capita Learning & Development: 33 products

Capita Learning & Development is part of The Capita plc. Capita Learning & Development continues to meet the changing landscape of learning and professional development support across the country, and is the UK's leading provider of integrated learning solutions. We offer a comprehensive and practically focused range of training and development services to suit any organisation's requirements; fro…

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Employment Law

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This course equips you to deal with, and advise on, employment law issues. As employment legislation now changes twice a year, it is impera…

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Creative Problem Solving

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This course encourages you to go beyond existing procedures to solve problems you experience within your role. Through discussions, practic…

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Consultative Selling Skills

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The days of 'feature advantage benefit' selling are no more. Buyers are more sophisticated and sales people need to adapt to form stronger …

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Advanced Interpersonal Skills

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This course is designed to equip individuals with a greater sense of self-awareness and enhanced interpersonal communication skills in orde…

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Conflict Resolution

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It could be argued that conflict situations represent our most critical conversations – after all, there wouldn't be conflict if the topic …

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Presentation Skills

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When surveyed about their greatest fears, many people cite public speaking as their first. This course offers participants the opportunity …

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Effective Negotiation Skills

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This course is designed to give participants practical guidelines on the techniques and skills needed to achieve a 'win-win' outcome and bu…

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Communication Skills for Managers

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This course helps you understand others' communication styles as well as your own and will enable you develop professional business communi…

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Project Management: Tools & Techniques

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This project management course provides a solid approach to manage projects more effectively. You will learn how to use key tools and techn…

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New to Team Leadership

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placeBirmingham, London and 1 other region

For those moving into a team leader role, the challenge can be daunting. It is not just about possessing the technical knowledge; it is als…

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PRINCE2® (2009) Conversion

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Capita Learning & Development's PRINCE2® Conversion course is based on the 2009 edition of the PRINCE2 manual: Managing Successful Projects…

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Think on Your Feet®

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There are many situations where individuals need to think fast and 'get their ideas across' - in the boardroom, in management meetings, dur…

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Administration Essentials

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Administrators are the backbone of the organisation. They are often the first point of contact for colleagues, clients and suppliers intern…

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Aligning Learning to Business Objectives

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One of the top learning priorities in organisations is often identified as linking training initiatives to the organisation's business stra…

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Leading in Challenging Times

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placeBirmingham, London and 1 other region

This 2-day course will explore the nature of the challenges leaders face in today's testing times. Working in an exploratory group arena, y…