Introduction to the Role and Function of Human Resources.

This introductory programme provides a foundation for those people who want to learn about the important role that the Human Resources dpartment fulfills in present day organisations.  The programme follows the entire employee lifecycle from selection through induction, managing performance, rewarding, developing into retirement.




The programme is designed for staff who are new to the HR function as well as HR practitioners who currently perform an operational role and want to gain a broader understanding of their role and contribution.

It is also suitable for those moving into HR and wish to explore the breadth and depth of HR activities

By the end of the programme participants will be better able to:

• Describe the critical roles that HR can have in today’s organization
• Make decisions about how their effectiveness can be enhanced
• Work with a range of recruitment and selection methods
• Explain the value and importance of a robust performance management process
• Advise others on the range of methods that can be used to improve individual performance
• Work more effectively with colleagues in HR, line managers and employees

Topics covered will include:
The Role and Purpose of HR in Today’s Organisation

• The changing roles from Welfare, to Personnel, to the HR role in enabling business effectiveness

Getting the right people in the right place

• Recruitment and selection methods
• Job specifications and person specifications
• Where to find the right people
• The links between Job Profiles and Key Result Areas

Developing staff and enhancing performance

• Identifying training and development needs
• The role of HR and line managers in training and development
• Introduction to competencies
• Identifying and assessing external providers

Performance Management

• Monitoring and evaluating performance
• Appraisal systems: advantages and disadvantages
• Role of appraisal in motivation, communication, etc.
• Essential role of HR in the management of performance