Interview Skills

This series examines the interview process, from obtaining an invitation to an interview to follow-up after the interview. The employer's perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews, navigating tough interviews, resolving objections, and managing the follow-up process are also provided.

Syllabus

GETTING THE INTERVIEW

Shows users how to find the right job openings and get an invitation to an interview.

• Interview Myths and Reality
• Solving the Employer's Every Problem
• Creating Your Skill List
• Researching Companies and Positions
• Making Interviews Happen

PREPARING YOURSELF

Shows users how to prepare for an interview, from the time they receive the request for the interview to the night before.

• Getting the Call for an Interview
• Putting Everything Together
• Dressing for Interviewing Success
• Wardrobe Notes for Men and Women

MAKING AN ENTRANCE

Talks users through arriving at an interview and establishing a connection with the interviewer.

• Between Your Door and Theirs
• Dealing with Nervousness
• Making a Good First Impression
• Establishing a Connection

LISTENING AND ANSWERING

Shows users how to actively listen to the interviewer and answer the most common interview questions with the solutions that the interviewer needs.

• Dynamic Listening
• Focusing Your Efforts and Judging Reactions
• Demonstrating Your Skills
• Employment and Salary Questions
• Problem-Solving and Historical Questions
• Unusual and Inappropriate Questions

TAKING THE REINS

Shows users how and when to steer an interview, and how to handle salary negotiations.

• Steering the Interview
• Dealing with the Individual
• Talking about Money
• Negotiating Your Paycheck

ASKING QUESTIONS

Shows users how to ask questions in an interview that will provide needed information as well as demonstrate preparedness for the job.

• Questions to Always Ask
• Questions about the Job
• Questions That Show Your Vision
• Questions for Different Professions

OPENING INTERVIEWS

Shows users how to generate opening interviews for themselves and how to handle gatekeeper and telephone interviews designed to weed out unsuitable candidates.

• Getting an Informational Interview
• The Informational Interview
• Passing a Gatekeeper Interview
• Giving the Gatekeepers What They Need
• Preparing for a Telephone Interview
• The Telephone Interview

TOUGH INTERVIEWS

Shows users how to handle difficult interviews, including group interviews, performance tests, and stress interviews.

• Juggling Group Interviews
• Handling Computer and Meal Interviews
• Acing Performance and Employment Tests
• Grace under Stress Interviews
• Answers to Stress Questions

FOLLOWING THROUGH

Shows users how to overcome objections during interviews, handle follow-up interviews, and step through the process from post-interview to the first days on the new job.

• Overcoming Objections
• Answering Career Objections
• The Follow-Up Interview
• Thank-You Letters
• Following Up

Qualifications

Qualification: Printable Transcript

On completion of this course you may print a transcript off as evidence of your progression throughout the course.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Study Options

If you do not have Internet access, or would prefer to study this course via the traditional paper/postal based study method, you can find more information on the course by clicking on the link below.

Study Hours

This is only an approximate figure and is dependant upon how much time you can dedicate to your studies and how well you grasp the learning concepts in the course material. Furthermore, at the end of each lesson there is a question paper that needs to be completed and returned to your tutor. You should allow at least 1 - 2 hours of study to complete each question paper.

The approximate amount of time required to complete the course is: 40 hrs.