Alternatives for Assertiveness at Work
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Effective Complaint Handling
An in-depth course on how to deal with complaints and conflict. This full-day course will give you a complete framework on how to deal effe…
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Developing Assertiveness Skills in the Public Sector
Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing pers…
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Masterclass in Being more Assertive and Confident in the Workplace - Half Day (pm)
By being more assertive more of the time you will become more effective in your job. People will be more likely to work with you rather tha…
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Winning Ways to Close a Deal - Half Day (pm)
Everybody involved in sales wants to be seen as professional and sometimes this leads to salespeople not being assertive enough with their …
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Online Leading change and transformation Course
Change doesn't fail because of bad strategy. It fails because of human behaviour. In this Deep Dive, you'll learn how to map the psychologi…
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Managing Bullying at Work
This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the re…
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Assertive Vs Aggressive Behaviour
Ref: MPDT10178 Aim: The delegate will learn the key defining factors between assertive and aggressive behaviour and how to act and react ac…
Assertiveness
All our seminars are available on different dates and at a variety of locations. Overview For students who wish to learn how to become more…
Assertiveness & Confidence Building
This course consists of the following: What is assertiveness? Different types of behaviour Rights and responsibilities Assertiveness techni…
Assertiveness & Confidence Building (ACLS)
This course consists of the following: What is assertiveness? Different types of behaviour Rights and responsibilities Assertiveness techni…
Assertiveness & Confidence Building Workshop
This course consists of the following: What is assertiveness? Different types of behaviour Rights & responsibilities Assertiveness techniqu…
Assertiveness Skills
Assertiveness is a learnt behaviour that many people do not find easy. This assertiveness training is designed to help build confidence by …
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Assertiveness
Course Description It is not always easy to manage interactions with others ina way that ensures both parties feel respected, trusted andpo…
Dealing with Challenging Behaviour
Understanding and Dealing with Challenging Behaviour A 1 day workshop for staff working with service users OBJECTIVEThe objective of this c…
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An Examination of Team Roles & Behaviour
Ref: MMT10134 Aim: The delegate will learn the value of understanding the different roles that exist within the team environment and how th…