ILM Level 3 Award in Leadership and Management Skills

Line management is one of the key challenges when you move from a supervisory or team-member role to the first rung of the management ladder. With increasing pressures on lower and mid levels of management to produce effective results with less, leadership abilities are more essential than ever to ensure organisational success.

This qualification will enable managers to:

• Understand leadership, management and use of both in order to ensure effectiveness
• Explain the importance of communication of clear vision, mission and objectives to teams
• Assess and improve personal communication skills and style ensuring effective communication
• Describe the role that motivation plays in effective organisational development and function, and a leader's role in facilitating this
• Define problems, identify possible solutions and use decision-making techniques to arrive at the best solution; communicating this and reviewing its effectiveness once implemented