Persuading and Influencing People

Level

Persuading and Influencing People

Focus on Training
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Description

This course is for anyone who needs to build a relationship within their organisation in order to get colleagues on side and for those in a sales or account management role who are dealing with potentially difficult customers or situations.

  • The skills to be more persuasive and exert more influence
  • Increased confidence to make you more effective in handling different people and situations
  • An understanding of different communication styles, and how to adapt your own when necessary
  • More success in negotiations
  • Insights into emotional intelligence
  • Strategies to state your case convincingly
  • Improved questioning and listening skills
  • Blended learning modules to extend your learning back i…

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Didn't find what you were looking for? See also: Emotional Intelligence, Account Management, Persuasion & Influencing, Feedback Skills, and Leadership.

This course is for anyone who needs to build a relationship within their organisation in order to get colleagues on side and for those in a sales or account management role who are dealing with potentially difficult customers or situations.

  • The skills to be more persuasive and exert more influence
  • Increased confidence to make you more effective in handling different people and situations
  • An understanding of different communication styles, and how to adapt your own when necessary
  • More success in negotiations
  • Insights into emotional intelligence
  • Strategies to state your case convincingly
  • Improved questioning and listening skills
  • Blended learning modules to extend your learning back into the workplace
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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.