Introduction to User Acceptance [TSG_UI]

OVERVIEW

Based on industry best practice and utilising real-life examples of projects that our consultants have worked on, this 2-day course will provide delegates with an introduction to those activities and responsibilities that are specific to User Acceptance Testing (UAT).

The course considers how UAT differs from other forms of testing, where in the life cycle it is performed (not simply immediately prior to delivery to live operations), who performs UAT (ideally as a co-operative activity between professional testers and the future users), which are the most appropriate testing techniques and how to apply them in practice.

This two-day tutor-led course includes slides, exercises and practical work, and uses a hands-on approach based on group exercises and discussions.  It is highly-interactive, allowing attendees to learn from the experience of the instructor and each other, and, owing to its interactive nature, each course is restricted to a maximum of 18 delegates.

It looks at where UAT fits into different development life cycles, including traditional waterfall, the V-model and Agile and how to develop and appropriate UAT approach.  The course also covers test planning and estimating, defect reporting and management, test execution and progress.

OBJECTIVES

The objectives of the Introduction to User Acceptance Testing course are to:

• ensure that the importance of user acceptance testing at all stages of the development and testing life cycle is understood;
• establish the responsibilities of the users, testers and developers at all life cycle stages;
• introduce a risk-based approach for establishing a UAT plan and setting measurable acceptance criteria;
• identify the most commonly used testing techniques for UAT, and criteria for their selection.

AUDIENCE

The course is principally aimed at testers who are moving into a User Acceptance Test management or support role and those operational staff who are seconded to the User Acceptance Test team.

It is also useful for those who are new to User Acceptance Testing such as project managers, business analysts, business managers and anyone who will be a user or customers of the systems being tested.

CERTIFICATION

There is no exam requirement for this course.

CONTENT

• What is UAT and what it isn’t
• Defining and documenting UAT tests
• Requirement quality reviews
• Designing a UAT approach
• UAT planning and estimating
• Writing UAT plans
• UAT execution and defect management
• Reporting and completion