Achieving Exceptional Performance: Essential Skills for Executive Secretaries and PAs

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Achieving Exceptional Performance: Essential Skills for Executive Secretaries and PAs

IIR Management Development
Logo IIR Management Development

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Description
The role of a PA and executive secretary is crucial in supporting and guiding key individuals within an organisation.
You have responsibility for organising, co-ordinating and managing both the practical aspects of your office and also, perhaps more importantly, the “people issues”. This calls for an ability to manage others with tact and diplomacy – whilst retaining your focus on the vital objectives of your boss and your organisation.
People assume (incorrectly) that we acquire these skills naturally. However you can actively learn new skills and improve your existing skills to help you manage professionally all aspects of your role. This practical and enjoyable two-day intensive course wi…

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Didn't find what you were looking for? See also: Leadership, Feedback Skills, Management Skills, Retail (Management), and Planning.

The role of a PA and executive secretary is crucial in supporting and guiding key individuals within an organisation.
You have responsibility for organising, co-ordinating and managing both the practical aspects of your office and also, perhaps more importantly, the “people issues”. This calls for an ability to manage others with tact and diplomacy – whilst retaining your focus on the vital objectives of your boss and your organisation.
People assume (incorrectly) that we acquire these skills naturally. However you can actively learn new skills and improve your existing skills to help you manage professionally all aspects of your role. This practical and enjoyable two-day intensive course will give you the essential tools to enable you to manage successfully your workload, your executive and everyone else in the team
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    There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.