Self Assessment through EFQM Model

Key practices in business excellence applied across functional areas in an enterprise include continuous and breakthrough improvement, preventative management and management by facts. Some of the tools used are the balanced scorecard, Lean, the Six Sigma statistical tools, process management, and project management.The EFQM Excellence Model is a framework for organisational management systems, promoted by the European Foundation for Quality Management (EFQM) and designed for helping organisations in their drive towards being more competitive. The EFQM Excellence Model is a non-prescriptive framework based on nine criteria. Five of these are 'enablers' and four are 'results'. The 'enabler' criteria cover what an organisation does. The 'results' criteria cover what an organisation achieves. 'results' are caused by 'enablers' and feedback from 'results' help to improve 'enablers'.
Self-assessment has wide applicability to organisations large and small, in the public as well as the private sectors. Increasingly organisations are using outputs from self-assessment as part of their business planning process and use the EFQM model as a basis for operational and project review.
Course Detail : Upon successful completion of the Self Assessment through EFQM Model Training, the participants will be able to understand:

• The concept of Business Excellence
• Importance of self assessment
• EFQM Model and its various criteria
• Self assessment through EFQM model