Level 5 Management NVQ Diploma

This course consists of the following mandatory units:

• Develop and implement operational plans for your area of responsibilities
• Encourage innovation in your area of responsibility
• Develop productive working relationships with colleagues and stakeholders
• Ensure health and safety requirements are met in your area of responsibility
• Manage business processes

Three optional units to be selected from:

• Manage your own resources and professional development
• Develop your personal networks
• Provide leadership in your area of responsibility
• Ensure compliance with legal, regulatory, ethical and social requirements
• Promote equality of opportunity and diversity in your area of responsibility
• Lead change
• Plan change
• Implement change
• Recruit, select and keep colleagues
• Allocate and monitor the progress and quality of work in your area of responsibility
• Provide learning opportunities for colleagues
• Manage finance for your area of responsibility
• Manage a project
• Manage a programme of complementary projects
• Work with others to improve customer service
• Build your organisation's understanding of its market and customers
• Manage the achievement of customer satisfaction

Students must:

• Be aged 19+
• Be currently employed/self-employed/a volunteer within a managerial role
• Be a lawful resident of the UK