M50214: Implementing and Maintaining IM/Presence, Conferencing and Telephony using Microsoft Office Communications Server 2007 R2

Prerequisites:

This course requires that you meet the following prerequisites:

* Familiarity with Active Directory and its concepts
* Familiarity with Exchange Server Messaging and its concepts
* Familiarity with Office SharePoint and its concepts
* Experience with:
o The 2007 Microsoft Office system or Microsoft Office 2003
o Windows Server 2003
o Networking technologies

Course Description:

This five-day instructor-led course teaches students how to implement, maintain, and deploy Microsoft Office Communications Server 2007 R2. This course covers the topologies supported by Office Communications Server 2007, as well as the designing, implementing, and troubleshooting of an Office Communications Server 2007 R2 solution. This includes implementing telephony, conferencing, and group chat solutions.

On completion of this course, delegates will be able to:

• Describe the functions and capabilities of Microsoft Office Communications Server 2007 R2.
• Install, configure, and support Microsoft Office Communications Server 2007 R2 Clients.
• Implement and deploy an Instant Messaging solution by using Microsoft Office Communications Server 2007 R2.
• Implement and deploy a Group Chat solution by using Microsoft Office Communications Server 2007 R2.
• Implement and deploy a Conferencing solution by using Microsoft Office Communications Server 2007 R2.
• Implement and maintain Telephony by using Microsoft Office Communications Server 2007 R2.
• Plan and deploy Microsoft Office Communications Server 2007 R2.
• Configure advanced voice options for Microsoft Office Communications Server 2007 R2.
• Monitor and troubleshoot Microsoft Office Communications Server 2007 R2.
• Configure the Archiving and Monitoring Servers to maintain legal and internal corporate compliance within your organization.
• Describe Enterprise deployment and design considerations for Microsoft Office Communications Server 2007 R2.

This course includes the following modules:

Overview of Microsoft Office Communications Server 2007 R2

• Overview of the Office Communications Server 2007 R2 Architecture
• Server Roles for Office Communications Server 2007 R2 Infrastructure for Microsoft Office Communications Server 2007 R2
• Designing and Configuring Active Directory and Network Infrastructure for Microsoft Office Communications Server 2007 R2
• Designing and Configuring Protocol Support for Microsoft Office Communications Server 2007 R2

Installing, Configuring and Supporting Microsoft Office Communications Server 2007 R2 Clients

• Exploring Clients Used by Microsoft Office Communications Server 2007 R2
• Deploying Clients Utilized by Microsoft Office Communications Server 2007 R2
• Configuring Clients Utilized by Microsoft Office Communications Server 2007 R2 through Group Policies

Implementing and Deploying an Instant Messaging Solution by Using Microsoft Office Communications Server 2007 R2

• Overview of an Instant Messaging Solution Using Microsoft Office Communications Server 2007 R2
• Exploring the Authentication, Focus, and Presence Features of Microsoft Office Communications Server 2007 R2
• Configuring the Microsoft Office Communications Server 2007 R2 Address Book
• Consolidating IM Clients (PIC)

Implementing Group Chat in Microsoft Office Communications Server 2007 R2

• Installing and Configuring Group Chat in Office Communications Server 2007 R2
• Installing and Configuring the Compliance Service
• Configuring Group Chat
• Troubleshooting Group Chat in Office Communications Server 2007 R2

Implementing and Deploying a Conferencing Solution by Using Microsoft Office Communications Server 2007 R2

• Overview of Conferencing Solutions Using Microsoft Office Communications Server 2007 R2
• Overview of Components Used in an On-Premise Conferencing Solution Using Microsoft Office Communications Server 2007 R2
• Configuring Client and User Related Settings for Conferencing Using Microsoft Office Communications Server 2007 R2
• Understanding a Conference Life Cycle within Microsoft Office Communications Server 2007 R2
• Establishing Federation for a Conferencing Solution Using Microsoft Office Communications Server 2007 R2

Implementing and Maintaining Telephony by Using Microsoft Office Communications Server 2007 R2

• Introduction to the Components of a Telephony Solution
• Overview of the Integration of Office Communications Server 2007 R2 Telephony
• Configuring Deployment Topologies
• Overview of Enterprise Telephony Clients Deployment and Configuration

Planning and Deploying Microsoft Office Communications Server 2007 R2 Enterprise Telephony Solutions

• Overview of Enterprise Telephony Solution
• Overview of Routing in an Enterprise Telephony Solution
• Configuring the Enterprise Telephony Solution Components
• Overview of Protocol Monitoring in a Telephony Solution

Additional Voice Applications for Microsoft Office Communications Server 2007 R2

• Response Group Service
• Team-Call Group Feature
• Office Communications Server 2007 R2 Attendant and Call Delegation
• Single Number Reach for Office Communicator 2007 R2 Mobile

Monitoring and Troubleshooting Microsoft Office Communications Server 2007 R2

• External Components Necessary for Microsoft Office Communications Server 2007 R2
• Backing Up and Restoring Microsoft Office Communications Server 2007 R2
• Monitoring Call Flow in Microsoft Office Communications Server 2007 R2 Telephony Environment

Compliance in Office Communications Server 2007 R2

• Configuring the Archiving Service
• Configuring the Monitoring Service

Enterprise Deployment and Design Consideration for Microsoft Office Communications Server 2007 R2

• Migration to Microsoft Office Communications Server 2007 R2
• Planning to Deploy Office Communications Server 2007 R2