Alternatives for Nortel Contact Center rls 6 Support Specialist Boot Camp
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Customer Satisfaction as a Selling Tool
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Deleg…
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Contact centre management
Achieving A Professional Modern Management Approach Who Should Attend And Why This three-day event is designed to enable participants to ex…
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Level 2 Contact Centre NVQ
This course consists of the following: Improve personal effectiveness at work in a contact centre Comply with Health & Safety procedures in…
Contact Centre Apprenticeship
Qualifications Apprenticeship in Contact Centre NVQ Level 2 Certificate in Contact Centre Technical Certificate – Certificate in Contact Ce…
Contact Centre Advanced Apprenticeship
Qualifications Advanced Apprenticeship in Contact Centre NVQ Level 3 Certificate in Contact Centre Technical Certificate – Certificate in C…
Microsoft Outlook 2013 – Beginner
Get connected with Outlook Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office …
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Microsoft Outlook 2013 – Beginner to Advanced
Become a genius at Outlook! Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office…
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GroupWise 6.5 Series
This series is for anyone who wants to learn how to use GroupWise 6.5 as an email program, collaboration tool, contact manager, daily plann…
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Microsoft Outlook 2013 – Advanced
Overview: Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although o…
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The Internal Verifier Award V1
This qualification sets the standard for those involved in internal verification of the assessment process within an Approved Centre. All A…
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Integrated Working – Information Sharing Lead Professional (Common Assessment Framework)
Who is the course for? All workers who come into contact with children and families and lead professionals as an introduction or refresher.…
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- Extra info: £40.00 per person
Customer Service - City & Guilds Diploma
Level: Level 3 This course will suit you if you are working in customer service and have a great deal of professional skills and knowledge.…
Intermediate Level Apprenticeship (ILA) in Customer Service
This course would suit learners who are directly delivering service to customers. You could be working in a variety of jobs involving regul…
Film Making ! The Basics
An exciting 2 day film making workshop at Phoenix Square Digital Media Centre, with professional award winning film maker Steve Friendship.…
Garden Centre Management BHT213
Achieve excellence in your garden centre.! Designed in 1986, in conjunction with the state garden department manager of a major retail chai…
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