Perpetual Solutions: 1567 products
Project Troubleshooting and Recovery
Course Description:Learn how to get an out-of-control project back under control through effective project rescue techniques. This course t…
Publisher 2003 Introduction
Prerequisites:This course assumes that you are familiar with using personal computers and word processing. You should be comfortable in the…
ITIL Managers Exam - Part 2
Prerequisites:ITIL Managers Exam - Part 1Course Description:ITIL® Managers Exam - Part 2
Introduction to Fortran 95
Course Description:This course aims to introduce a subset of the scientific programming language Fortran 95 so that users have the building…
Assert Yourself and Build Confidence
Prerequisites:None. The course is suitable for anyone who feels pressure when dealing with other people: particularly those who feel submis…
APJF - Attack Prevention with Juniper Networks Firewalls
Prerequisites:- Completion of CJFV or equivalent product experience- Completion of SMF or equivalent product experience if using Security M…
Difficult Customers
Course Description:No organisation or person is perfect. Handling difficult situations effectively is now a key skill. Your participants wi…
Balanced Business Scorecard
Course Description:At the highest level, the Balanced Business Scorecard is a framework to help organisations to clarify their vision and s…
iSeries Availability and Recovery
Prerequisites:AS/400 for System Operators (AS24) or AS/400 Advanced Operations (AS27) or AS/400 System Facilities (OL49I) or equivalent exp…
Best Practice in Helpdesk Customer Support
Prerequisites:This course is aimed at both new and experienced helpdesk staff who would like improve their customer service skills in order…
Data Center Network Infrastructure - 2
Prerequisites:The knowledge and skills required for a delegate to attend this course are as follows;Attendance of these courses is advised …
Mitel 6100 Contact Centre Management
Course Description:The Mitel 6100 Contact Centre platform combines robust communications platforms, Automated Call Distribution (ACD) and a…
Access 2010 Level 1
Prerequisites:Delegates should be able to: * Use a mouse * Type and use a keyboard * Navigate through Windows files and folders * Work with…
Being a Leader
Course Description:Are you managing but need to be leading?Having trouble identifying how to be a proactive leader?Need to know how to make…
M10325: Automating Administration with Windows Powershell 2
Prerequisites:* Experience with Windows networking technologies and implementation* Experience with Windows Server administration, maintena…