Alternatives for SDI Service Desk Analyst (SDA)
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SDI – Service Desk Analyst (SDA) exam only
Overview This is the exam only for the Service Desk Analyst course
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- Extra info: 95
SDI – Service Desk Analyst (SDA)
Overview Excellent Service Desk support is vital to ensure a company consistently delivers the required IT service levels. The responsibili…
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- Extra info: 1210 exc. VAT
SDI - Service Desk Analyst (SDA)
1st line IT support, Helpdesk/Service Desk and support analysts with at least 9 months experience in an IT service and support environment.…
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SDI – Service Desk Manager (SDM)
Overview Being an effective Service Desk Manager requires a broad range of talents, from people-oriented abilities and an awareness of logi…
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- Extra info: 2015 exc. VAT
ITIL Foundation v3 Course Training
SUMMARY: During the course, delegates will gain knowledge of the internationally recognised best practice terminology, structure, basic con…
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ITIL Specialist - Service Desk & Incident Mgt
Those working or preparing to work in a Service Desk function and/or within an Incident Management process whether at a technical, operatio…
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- VAT: VAT exempted
- Price completeness: This price is complete, there are no hidden additional costs.
Diploma In Information Technology VIT003
A broad foundation course for anyone seeking entry into a career with computers. It is also a good course for people looking to complement …
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Help desk skills
Delivering Exceptional Service Levels Who Should Attend And Why This practical workshop highlights the need for excellent communication ski…
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SDI – Service Desk Manager (SDM) exam only
Overview This is the exam only for the SDI Service Desk Manager course
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: 95
Advanced Apprenticeship
About This Course This Apprenticeship is about playing an important support role within a business or organisation. IT professionals can be…
City & Guilds Level 2 Certificate in Customer Service
This Level 2 aims to develop the learners knowledge and understanding of the principles of effective customer service. It will help develop…
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CompTIA Network+
This course is intended for aspiring network support technicians wishing to qualify with CompTIA Network+ Certification. It is also suitabl…
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- Price completeness: This price is complete, there are no hidden additional costs.
IT Application Specialist
For the skills you need to work in Information Technology (IT). This Apprenticeship is for those interested in IT Appllications. As an appr…
Computer Maintenance Comp TIA A+
Who is this course for? This is a one year evening course designed for students interested in a career as an IT technician. Possible future…