Alternatives for Interpersonal Effectiveness for Managers
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Dealing with Conflict and Difficult People
You will discover how you can best "put your case forward" in meetings with colleagues and superiors, avoid negative confrontation and achi…
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Advanced Apprenticeship in Hospitality Supervision & Leadership (Level 3)
Introduction This course is for those working in hospitality and catering to develop their supervisory and leadership skills whilst working…
Negotiating Skills
Prerequisites:You should have compelling reasons to learn how to negotiate successfully and/or experience of negotiations in a commercial c…
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NVQ Certificate in Team Leading Level 2 (QCF)
Introduction This NVQ Level 2 Certificate in Team Leading is designed for those working in a supervisory role with responsibility for a tea…
Dealing with the Media
Get your messages across to your audience by using the media effectively Is it possible to effectively deal with the media?Yes it is. It is…
Food and Beverage Service Level 3 Diploma
Aim for a supervisory or management position in the hospitality and catering industry with this level 3 diploma. The course combines practi…
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Children’s Play, Learning and Development Level 3 Extended Diploma
Learn how to work with children and their families with a busy fun-packed course of theory and practice. By combining theoretical study wit…
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Developing Your Personal Impact and Building Productive Relationships
If you're looking to improve your interpersonal relationships and reflect on what you are currently achieving compared to what you want to …
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Adapting to Group Dynamics - Handling Different Behaviours and Creating a Success
Ideal for those who manage or work within a team and need to recognise and adapt to individual styles. By the end of this course you will b…
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Create Positive Outcomes – Knowledge Energiser
Overview Effective working relationships form the cornerstone for success and satisfaction with your work and your career. In a busy day it…
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Hospitality Supervision and Leadership Level 3 Diploma
Aim for a supervisory or management position in the hospitality and catering industry with the Diploma in Hospitality Supervision and Leade…
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Microsoft Access 2007 Intermediate
You have the basic skills needed to work with Microsoft® Office Access™ 2007 databases, including creating and working with Access tables, …
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Access 2010 Level 2
Prerequisites:Access 2010 Level 1 or equivalent knowledge.Course Description:You have the basic skills needed to work with Microsoft Office…
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Assertiveness at Work
Lack of communication and misunderstandings are key factors in poor working relationships. Asserting yourself can help reduce anxiety and s…