Appraisal interviewing

Assessing and Improving the Performance of Others

Who Should Attend And Why

Suitable for managers at all levels who are responsible for the management of staff and their performance objectives across the year.

The course will give practical tools which can be transferred to the workplace and an opportunity to practice new skills and techniques as well as reviewing existing skills and styles.

By The End Of The Workshop Participants Will Be Able To:

Plan, structure and conduct successful performance appraisals

Fully understand the benefits of a positive appraisal

Build skills and confidence to be able to instigate performance improvement

as well as identify and develop potential

Provide effective support and development

Workshop Overview

Aims and Objectives of the Appraisal

• the purpose of the appraisals
• positive appraisal vs. poor or no appraisal
• understanding what motivates people
• company policies and appraisal documentation

Pre Appraisal

• planning and the appraisal process
• desired outcome of appraisal for you - for them
• separating current performance issues from future development
• dentifying potential SMART targets
• planning the interview
• scheduling the meeting and allowing the appraisee to prepare
• preparing questions for discussion

The Meeting

• choosing the right setting and creating the right environment
• following your strategy for the appraisal
• skills of running the meeting -time allowed
• steering the discussion to achieve objectives
• effective use of verbal and non-verbal communication
• strategies for improved questioning and active listening
• giving, receiving and encouraging feedback
• dealing with differing views
• assessing and evaluating potential
• goal-setting
• types of development activities - and identifying the most appropriate
• reaching agreement - achieving compromise

After the Meeting

• how to monitor progress
• actioning commitments made
• offering help and support
• where you go for advice and assistance