Alternatives for Contact centre management
Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Contact centre management" by Progress International. We hope we helped you to continue your search for training information.
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CIPCCB: IPCC 10 Day Bootcamp
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Prerequisites:- Strong knowledge of MS Windows Server 2003 and TCP/IP networking - Required attendance and completion of Call Manager class…
£3,250warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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3003F NKS-What's New with Nortel Contact Centre-Manager Scripting
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Course Description:This training is designed for personnel who want to understand the scripting enhancements introduced with Contact Centre…
1 dayVocational
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)check_box_outline_blank
CICMPT1: Cisco ICM Product Training Part 1 v7
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Prerequisites:Basic knowledge of MS Windows Server 2003 Familiarity with your call centre operations (ACD, Network, and any IVR implementat…
4 daysVocational
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)check_box_outline_blank
Mitel 6100 Contact Centre Management
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Course Description:The Mitel 6100 Contact Centre platform combines robust communications platforms, Automated Call Distribution (ACD) and a…
2 daysVocational
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)check_box_outline_blank
Nortel Contact Center rls 6 Support Specialist Boot Camp
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Course Description:Designed as a five day intensive workshop the course will cover all the relevant aspects of the Contact Center Manager s…
5 daysVocational
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)check_box_outline_blank
Certificate in Call Centre Success
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The customer is always right, right? Train for spectacular call centre success! Do you work for a call centre dealing with product support …
Distance learning£49.17check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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International Business
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Why study MSc International Business at Dundee? We live in a world where economic activity is global in scale. National boundaries now matt…
Postgraduate / Master
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Administering Cisco Contact Center Enterprise [CCEA]
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OVERVIEW The Administering Cisco Contact Center Enterprise (CCEA) course teaches you the contextual information around call flow between co…
£3,395check
Provider rating: star 7.7 Global Knowledge Network Training Ltd. has an average rating of 7.7 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Level 2 Contact Centre NVQ
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This course consists of the following: Improve personal effectiveness at work in a contact centre Comply with Health & Safety procedures in…
Vocational
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Intermediate Level Apprenticeship (ILA) in Customer Service
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This course would suit learners who are directly delivering service to customers. You could be working in a variety of jobs involving regul…
Vocational
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CCNP Voice
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CCNP VoiceCCNP Voice validates advance knowledge and skills required to integrate into underlying network architectures. Furthermore, this …
Distance learningA/AS Level
Provider rating: star 4.5 The Learning People has an average rating of 4.5 (out of 21 reviews)check_box_outline_blank
Telemarketing Professional
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Call centres and telemarketing operations are constantly advertising for trained professionals, who can use the phone confidently on behalf…
E-Learning£112.50check
Provider rating: star 10 Elearn UK has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Implementing Cisco Advanced Call Control and Mobility Services [CLACCM]
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OVERVIEW The Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) training provides you with knowledge about advanced ca…
£3,595check
Provider rating: star 7.7 Global Knowledge Network Training Ltd. has an average rating of 7.7 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Implementing Cisco Unified Communications Manager Part 2
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The primary audience for this course is Network Administrators,Network Engineers and CCNP Voice candidates. After you complete this course …
£1,295check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Management and Leadership Level 5 (Chartered Management Institute)
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Level: Level 4 or above This programme provides all the key skills and competencies needed to become an effective middle manager, focusing …
£225check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.