Progress International: 26 products
Presentation skills
Making Presentations With Confidence And Impact Who Should Attend And Why This workshop provides delegates with the key skill areas to effe…
Management and leadership skills
The Effective Manager Who Should Attend And Why This workshop is aimed at people with no formal management training or those who would bene…
Management skills two
Management In Action Who Should Attend And Why For the more experienced manager and those who have attended Management Skills One and wish …
Emotional intelligence
"Emotional Intelligence competencies account for up to 87% of what sets outstanding managers apart from the average" Daniel Goleman Who Sho…
Contact centre selling skills
Selling In A Demanding Environment Who Should Attend And Why This workshop is aimed at all call centre staff who are involved in reactive a…
Business planning
Making Logical, Rational & Consistent Resource Allocation Recommendations By The End Of The Workshop Participants Will Be Able To: Understa…
Six sigma overview
Who Should Attend And Why Anyone wanting to impact 'change' through a strategic planning process or project management or people or organis…
Coaching skills
Developing and Improving the Performance of Others Who Should Attend And Why Coaching is one of the most effective development tools and a …
Selling at strategic level
Understanding And Controlling The Complex Sale Who Should Attend And Why Sales Executives involved in protracted and complex sales where th…
Help desk skills
Delivering Exceptional Service Levels Who Should Attend And Why This practical workshop highlights the need for excellent communication ski…
Negotiation
Strategies, Tactics and Behaviours for Successful Negotiations By The End Of The Workshop Participants Will Be Able To: Understand the proc…