Enhancing the Visitors Experience
- Total time
Enhancing the Visitors Experience
Starting dates and places
Ptp Training and Marketing Ltd offers their products as a default in the following regions: Birmingham, Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
Description
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and tourist attractions.
The course provides an overview of essential customer care skills and how the visitor can have an outstanding customer experience.
The content is delivered in a customer-friendly way enabling you to operate in a customer-focused, efficient and effective way.
During the day you will enhance your understanding of the needs of visitors to the organisation and how to approach them empathically. T…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This course is designed specifically for front line staff in businesses, public sector organisations, academic institutions, places of interest and tourist attractions.
The course provides an overview of essential customer care skills
and how the visitor can have an outstanding customer
experience.
The content is delivered in a customer-friendly way enabling you to
operate in a customer-focused, efficient and effective
way.
During the day you will enhance your understanding of the needs of
visitors to the organisation and how to approach them empathically.
The programme enables you to gain confidence in dealing with
diverse individuals and build on good practices. Furthering
your communication skills and developing positive attitudes are
main features of the day.
This Enhancing the Visitor Experience course is available throughout the UK.
CPD Value 5.5 Hours
Course Locations
Enhancing the Visitors Experience London
Enhancing the Visitors Experience Manchester
Enhancing the Visitors Experience Nottingham
Enhancing the Visitors Experience Birmingham
Enhancing the Visitors Experience Bristol
Enhancing the Visitors Experience Edinburgh
Enhancing the Visitors Experience Leeds
Stay up-to-date on new reviews
Share your review
Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.