Alternatives for Customer Service Training Course
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1 Day Management and Leadership Skills Training - CPD Accredited
A practical 1-day Introduction to Management course that helps you lead confidently, motivate teams and manage performance effectively. Cov…
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An Introduction to Customer Service - Putting the Customer First
Overview Course duration: 1 day.Be inspired to think about the customer service you provide and learn how to apply best practice techniques…
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Good Customer Service
Retail companies are always looking to see how they can increase sales and their customer base. Sucessful retail companies will tell you: g…
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Emotion and Psychology in Marketing – Talking Your Customer’s Language
What will I Learn? Communication from words to images to the spoken word plays an important role in your marketing strategy and making sure…
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Handling Customer Complaints - Remaining Calm Under Pressure
Overview Course duration: 1 day.This course explains how to stay calm under pressure, not to over react, and how to remain professional whe…
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City & Guilds NVQ Level 4 Customer Service Diploma (QCF) (109).
Study Options Available Home learning or study, distance learning, flexible study, supported study and professional workplace learning avai…
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NCFE Retail Knowledge Level 2 Certificate
Unit 1: Understanding Customer Service in the Retail Sector Understand the effect of customer service on retail businessUnderstand how reta…
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Effective Customer Care Level 2
Course Description If you want to develop your knowledge of Effective Customer Care so that you can embark on a rewarding career or you are…
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Administration Course
Course ObjectiveTo deliver a sound foundation in Office Administration skills. This is ideal for office support staff. The skills gained sh…
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Mastery in Customer Service Excellence
Come and join us for this 2 day course in developing a mastery and excellence in customer service for your organisation. Customers are the …
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Customer Care
Cost (£): 125.00 Duration: 1 Availability: On request Certificate: In house Designed for:This course is designed for any staff dealing with…
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Success Skills for Secretaries and Administrators
Overview Course duration: 2 days.This highly interactive and inspirational training course will introduce you to new skills to develop your…
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Manager & Secretary/PA - Working Together More Effectively
Overview Course duration: 1 day.This workshop provides a unique opportunity for managers and secretaries/PAs to collaborate to explore thei…
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An introduction to business studies
Course Code: B120 Course Level: Undergraduate Subject Area: Business and Management Course Qualification: Short Course Find out about the B…
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International Corporate Finance & Banking [MSc]
This programme is one of the few empirically-based banking and finance degrees in the UK, and is taught by specialist lecturers who are act…