Alternatives for Dealing With Difficult Customers
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Dealing with Difficult People
p This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides t…
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- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
Introduction to HR Skills
p This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively. It wil…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
People Management
p This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints a…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
Handling Difficult and Sensitive Issues
The Handling Difficult and Sensitive Issues course will enable supervisors and managers to consider and determine practical and effective m…
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- Price completeness: There could be additional costs like study material or lunch costs.
Dealing Effectively with Difficult People
Duration: A one day training course Suitable for: Those who want to be more confident and professional when dealing with difficult 'people'…
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- Price completeness: This price is complete, there are no hidden additional costs.
Dealing with Angry Customers
This course is for people working with difficult or angry customers on a regular basis. Participants will be trained in a range of valuable…
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- Price completeness: This price is complete, there are no hidden additional costs.
Handling Sickness Absence
How do you manage sickness issues? Is short-term absence due to conduct or capability? How can you be proactive with a long-term sick emplo…
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- Price completeness: There could be additional costs like study material or lunch costs.
Create Positive Relationships
Course Description:Do you find certain types of people difficult to understand?Is conflict difficult for you to deal with?Do you want to be…
Performance Management
Overview Course duration: 2 days.This practical two day course will provide delegates with the essential skills and knowledge to manage and…
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- Price completeness: There could be additional costs like study material or lunch costs.
People Management Skills for PAs and Senior Secretaries
Overview Course duration: 1 day.Designed specifically for secretaries and PAs, this highly interactive course will provide you with the ski…
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- Price completeness: There could be additional costs like study material or lunch costs.
Advanced Interpersonal Skills
This course is designed to equip individuals with a greater sense of self-awareness and enhanced interpersonal communication skills in orde…
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- Price completeness: There could be additional costs like study material or lunch costs.
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Communication at Work Certificate
This course will enable participants to relearn the basic points of English grammar including the correct use of the apostrophe and subject…
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- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: No government funding is available for this programme at this location. Attendance is required.
Dealing with Difficult People
With increased pressure and the pace of modern life we often have to deal with people who behave unreasonably. Benefits This course is desi…
Managing People Problems
A fun, interactive drama-based workshop which focuses on your specific problems. The course explores different ways to deal with people and…
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- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: VAT
Executive Office Skills
Executive Office Skills Level 2 The Programme The Executive Office Skills programme is designed for people who wish to gain an understandin…