Alternatives for Dealing With Difficult Customers

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Dealing with Difficult People

Logo Ptp Training and Marketing Ltd
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p This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides t…

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Introduction to HR Skills

Logo Ptp Training and Marketing Ltd
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p This course suits any manager who needs to understand the key aspects of HR related activities and how to manage them effectively. It wil…

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People Management

Logo Ptp Training and Marketing Ltd
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p This people management course is designed for all levels of managers from the new starters to the experienced manager looking for hints a…

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Handling Difficult and Sensitive Issues

Logo EEF
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The Handling Difficult and Sensitive Issues course will enable supervisors and managers to consider and determine practical and effective m…

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Dealing Effectively with Difficult People

Logo GBC Learning & Development
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Duration: A one day training course Suitable for: Those who want to be more confident and professional when dealing with difficult 'people'…

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Dealing with Angry Customers

Logo Melton IT Services Ltd
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This course is for people working with difficult or angry customers on a regular basis. Participants will be trained in a range of valuable…

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Handling Sickness Absence

Logo EEF
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How do you manage sickness issues? Is short-term absence due to conduct or capability? How can you be proactive with a long-term sick emplo…

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Create Positive Relationships

Logo Perpetual Solutions
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Course Description:Do you find certain types of people difficult to understand?Is conflict difficult for you to deal with?Do you want to be…

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Performance Management

Logo Hemsley Fraser
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Overview Course duration: 2 days.This practical two day course will provide delegates with the essential skills and knowledge to manage and…

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People Management Skills for PAs and Senior Secretaries

Logo Hemsley Fraser
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Overview Course duration: 1 day.Designed specifically for secretaries and PAs, this highly interactive course will provide you with the ski…

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Advanced Interpersonal Skills

Logo Capita Learning & Development
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This course is designed to equip individuals with a greater sense of self-awareness and enhanced interpersonal communication skills in orde…

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Communication at Work Certificate

Logo Pitman Training London & Manchester
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This course will enable participants to relearn the basic points of English grammar including the correct use of the apostrophe and subject…

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Dealing with Difficult People

Logo The Development Company
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With increased pressure and the pace of modern life we often have to deal with people who behave unreasonably. Benefits This course is desi…

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Managing People Problems

Logo Capita Learning & Development
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A fun, interactive drama-based workshop which focuses on your specific problems. The course explores different ways to deal with people and…

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Executive Office Skills

Logo Petroc
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Executive Office Skills Level 2 The Programme The Executive Office Skills programme is designed for people who wish to gain an understandin…