Appraisal Interviews
Description
Managing and monitoring staff performance is a key part of the role of a Manager/Supervisor – but is an area of performance management that rarely receives formal training. Good appraisal techniques can improve relations, motivate staff, and produce better performance. It will also help with staff retention – helping to avoid the major costs associated with recruitment. This course will provide a clear understanding of how to structure and run an effective appraisal – and the skills and techniques can also be transferred to other types of interview situation. Course Content The Purpose of Appraisal
- Linking the business objectives to the individual's targets, actio…
Frequently asked questions
There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.
Managing and monitoring staff performance is a key part of the
role of a Manager/Supervisor – but is an area of performance
management that rarely receives formal training. Good appraisal
techniques can improve relations, motivate staff, and produce
better performance. It will also help with staff retention –
helping to avoid the major costs associated with recruitment. This
course will provide a clear understanding of how to structure and
run an effective appraisal – and the skills and techniques can also
be transferred to other types of interview situation.
Course Content The Purpose of Appraisal
- Linking the business objectives to the individual's targets,
actions and project specifications
- Negotiating agreement between organisational needs and individual
capabilities
- Reviewing, rewarding and learning from past activity as part of a
normal management process
- Identifying and planning to meet the individual's development
needs and assistance required from managers
Ensuring That Appraisal is a Positive, 2-Way Process
- Preparation and information for both appraiser and appraisee
- Structuring feedback, discussion and negotiation
- The use of action plans and reviews
Skills Required in Appraisal
- Communication skills; questioning guiding, controlling and
informing
- Negotiation skills: planning investigating, purposing,
bargaining
- Development skills: reviewing, identifying needs, coaching,
mentoring
Alternative Approaches
- 360° systems
- Forward appraisal
- Bottom-up objective setting
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Do you have experience with this course? Submit your review and help other people make the right choice. As a thank you for your effort we will donate £1.- to Stichting Edukans.There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.