Influencing Training for Managers Course

Developing Influencing Skills1 Day - On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you.

Course Overview:
This course is designed for Managers who have to persuade and influence others in order to reach satisfactory outcomes and objectives. The course takes delegates through the process of how to positively influence others. There are exercises at each key stage so delegates can relate the material to their own situations. Delegates will leave the course with a clear understanding of how to go about influencing others and with a fund of useful ideas that they can implement in persuasive communications.

Programme Contents

What influences People
Persuasive Communication
Identifying Other's Requirements
Questioning Techniques
Listening Skills
The Stages of Persuasion
Communication Styles
Selling Your Ideas
Dealing With Disagreement
The Psychology of Persuasion
Delivering a Difficult Message
Dealing with Difficult Questions and Negative Responses
Negotiating Outcomes
Reaching Agreement
Reviewing Agreed Action Plans
Action Plans