PA’s Guide to Managing Others

an in-company only workshop1 Day - On Request

This course is one of our standard in-company programmes and can be delivered to your people at a venue and date of your choice. If it is not exactly what you want then we can either create a tailored course based on our extensive library of standard course materials or produce a fully bespoke training course for you. A shorter version of this course with fewer skill development sessions is also available.

PA's play a vital role in supporting management and are key members of many management teams. This workshop for PA's will help you to work with others more effectively. It will increase your value to the organisation through improving your understanding of some key management principles.

Using a lively mixture of tutor led discussion, exercises and case studies this programme shows you how to work effectively with others, so helping you to succeed in what is often a very demanding role.

Programme Contents

Principles of Managing Others
The Elements of Management
The Skills Needed
The Need for Planning
- Why Plan?
- 7 Steps of Effective Planning
Prioritisation
- Deciding What is Important
- Understanding Dependencies
Setting SMART Objectives
Working with Others
- What Motivates you?
- What Motivates others?
- When and How to Delegate
Influencing Skills
- Models of Communication
- Crystal Clear Instructions
- Getting Your Ideas Accepted
Being a Team Player
- Expectations and Work Ethics
- Assessing Your Team Qualities
Personal Action Plans