Alternatives for Customer Service (Videos): Getting to Know Your Customers
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How to say 'No' and retain Customer Satisfaction
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Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. …
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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1 Day Customer Service Excellence Course - CPD Accredited
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If your organisation is committed to delivering exceptional customer service and meeting the ever-increasing expectations of today’s custom…
£325check
Provider rating: star 10 ATA (Asset Training Academy) Ltd has an average rating of 10 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prices are exclusive of VAT
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Knowing Your Customer To Maximise Business Opportunities
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The necessity to know and understand your customer is essential for every business to enable it to succeed and grow. This interactive cours…
£450check
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- Price completeness: This price is complete, there are no hidden additional costs.
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BTEC Award in Customer Service
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Need a fast, effective introduction to customer service or looking to take your skills to the next level? The Awards in Customer Service ar…
Vocational
Provider rating: star 4 Birmingham metropolitan college has an average rating of 4 (out of 1 reviews)check_box_outline_blank
Customer Service Skills
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Good customer service should be at the core of any business and organisation. This course focuses on giving you the skills and knowledge to…
Vocational
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Customer Care
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All our seminars are available on different dates and at a variety of locations. Overview This one-day seminar is perfect for anyone who fe…
E-Learning
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An Introduction to Customer Service - Putting the Customer First
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Overview Course duration: 1 day.Be inspired to think about the customer service you provide and learn how to apply best practice techniques…
£569warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Customer Care via E-mail
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Course Description:Do you want to make sure you're presenting a professional image of your organisation?Do you want to make sure that your …
1 dayVocational
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)check_box_outline_blank
Customer Service Excellence using NLP
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What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…
In-house / IncompanyVocational
Provider rating: star 1 The Business NLP Academy has an average rating of 1 (out of 1 reviews)check_box_outline_blank
Advanced Selling Skills
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Customers are becoming increasingly more sophisticated. Not only do they have greater choice, but they also have greater experience. This c…
£520warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: VAT
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Customer Care Excellence for Finance Staff
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Finance staff will achieve a greater understanding of the customers needs and how they rate customer excellence. They will also understand …
£995warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Building and Retaining Customer Relationships
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Overview Course duration: 1 day.This course will enable you to understand the root cause of customer complaints, manage customers expectati…
£569warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Maximising Customer Satisfaction in a Technical Environment
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You will benefit from this course if you work in a technical environment providing services to internal and/or external customers, and want…
£695check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Positive Customer Care
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The 21st Century business is increasingly won or lost on the effectiveness of its customer care programme. It costs 5 times as much to win …
E-Learning£137.50check
Provider rating: star 10 Elearn UK has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Service Skills
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Do you want more new business? Do you want to retain more business? If so, this workshop is for you! Overview: Customer Service - fulfillin…
£995warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.