Leisure Management II BRE104
DescriptionLearn to manage your staff effectively! Develops management strategies for human resources in a recreation or fitness service, or facility. People are a key resource for any business. This course develops an understanding of important human resource issues such as work schedules, developing a team approach, team performance, staff recruitment, evaluating staff performance, and communication between staff. Builds on Leisure Management I, but can stand alone.
This course will help you develop management strategies for human resources in a recreation or fitness service or facility. People are a key resource for any business. This course develops an understanding of important human resource issu…
Frequently asked questions
This course will help you develop management strategies for human resources in a recreation or fitness service or facility. People are a key resource for any business. This course develops an understanding of important human resource issues such as work schedules, developing a team approach, team performance, staff recruitment, evaluating staff performance, and communication between staff. Builds on Leisure Management I, but can stand alone.Aim
To develop management strategies for human resources in a recreation or fitness service, or facility.Contents
Lessons are structured as follows:
1. Work Schedules - Prepare a work schedule in accordance with a given job specification
2. Work Teams - Learn the issues you will face in managing teams of workers
3. Workplace Efficiency - Learn how to manage performance to improve productivity and efficiency
4. Recruitment - Address issues faced in recruiting new staff and develop the skills you need to find the right people
5. Staff Performance - Learn how to keep your staff motivated, productive and performing well.
6. Workplace Communications - Maintain good communication with staff
7. Staff Grievances - Learn how to appropriately handle staff grievances
8. Developing a Staff Manual - produce a document outlining key procedures for staff to follow in a workplaceExamples of what you may do in this Course
- Prepare a work schedule, in accordance with a given job specification.
- List items of information which legally must be maintained in staff records.
- Explain different methods of maintaining work records.
- Calculate pay for a specified case study, including deductions for taxation and superannuation.
- Write a procedure for the maintenance of essential work records, in a specified recreation workplace, and in accordance with Quality Assurance Standard 9002.
- Explain different delegation techniques appropriate to a specified recreation workplace.
- Develop procedures to ensure different work tasks in a recreation workplace are performed in accordance with employer policy.
- Plan work programs, for different situations, including
- delivery of a specified activity program
- maintenance of a specified recreation facility.
- Develop a procedure to monitor work performance which satisfies the Quality Assurance Standard 9002.
- Develop criteria for evaluating team performance in different situations.
- Evaluate performance of a team, using criteria developed in 3.1.
- Analyse evaluation made of the performance of a work team.
- Develop recommendations for improvement of work team performance evaluation.
- Develop a summary for a work team training program, in response to specified recommendations which have been developed.
- Analyse staff needs in different recreation workplaces you visit, to determine areas where adjustments may be desirable for allocated manpower hours.
- Explain the purpose of job specifications, including control of work tasks.
- Develop strategies to locate potential employees, for different specified situations in the recreation industry, detailing those strategies.
- Write copy for specified job advertisements, including
- a classified of thirty five words
- a small display advertisement.
- List criteria for staff selection, in a specified situation.
- Plan a standard job interview, in accordance with a given job specification, to run for twenty minutes.
- Explain initiation procedures for a new member of staff, in accordance with a given job specification and specified situation.
- Define quot;probation period quot; in a specific workplace.
- Compare the legal implications of recruiting new staff in accordance with different specified procedures.
- Explain differences in staff recruitment processes in different large organisations.
- Explain different methods of assessing work productivity.
- Design an Employee Performance Appraisal Form for a specified situation in the recreation industry.
- Develop a list of procedures to review changes in the skills of an employee.
- Explain career advancement opportunities for staff in different recreation workplaces you investigate.
- Explain career paths for different different specified recreation industry jobs using illustrations.
- Explain the purpose of staff meetings in a specified recreation organisation.
- Explain the effectiveness of communication systems between staff and management in different, specific, recreation organisations.
- Write an organisational procedure to provide management with feedback from employees on any work related issues.
- Explain different techniques of conflict resolution, appropriate to a specified problem in the workplace.
- List guidelines for maintaining morale in a workplace.
- Explain different types of grievance in a specific workplace.
- Develop a formal procedure for dealing with grievances in a specified workplace situation.
Manage people better to build a stronger business
This course will help you to develop management strategies to maximise the productivity and efficiency of your workforce. Addressing concerns specific to human resources management in a recreation or fitness service or facility, this course will provide a strong practical and theoretical foundation in leisure management.