Coaching and Mentoring

Overview

Coaching and mentoring revolves around specific, individual 1:1 development with an eye on developing longer term professional, business and technical capabilities.

This course will provide you with the relevant experience and knowledge in order to provide a coaching /mentoring capability to people across all levels of your organisation.

Who will this course benefit?

This course will benefit all management grades from supervisor level up to senior manager level and is particularly useful for those who wish to introduce a coaching and mentoring culture within a team or organisation.

By the end of the course you will be able to:

• understand the differences between coaching, mentoring and training
• create individual development frameworks
• develop and build trust
• use positive language patterns and questioning techniques
• use active listening skills
• read body language
• use different feedback tools
• develop positive outcomes for lifelong learning.

What will the course cover?

• Adapting styles and approach depending on the individual.
• Understanding when to coach, when to mentor and when to train.
• Developing individual frameworks.
• Developing trust.
• Using positive language.
• Active listening techniques.
• Questioning skills.
• The GROW and other models.
• Feedback skills.