Principles of Change Management (PCM) Practitioner (inc exam)

Overview

This 2-day accredited course builds on the three day Principles of Change Management - Foundation course and introduces the APMG Practitioner Level Change Management Handbook. The course also gives delegates the opportunity to demonstrate that they can apply change management principles through a scenario based examination.

Prerequisites

• Delegates must have successfully completed the APMG Principles of Change Management Foundation level examination. (Delegates should bring their Foundation Certificate with them to the course as evidence of success in this exam).
• Delegates will also be expected to have, and MUST BRING WITH THEM the Foundation level course text, Making Sense of Change Management (3nd Edition) by Cameron and Green.
• Please note that the tutor will expect delegates to be fully conversant with all Foundation level material. Delegates should not expect the tutor to be able to spend time revisiting Foundation level material if it is some time since they successfully completed that course.

The course will be right if you:

• have already been successful at Principles of Change Management - Foundation level examination and want the opportunity to demonstrate that you can apply your knowledge in a scenario setting.
• wish to build on your Foundation knowledge and develop a tool kit of techniques that will support change within your organisation.

Please note:

Delegates will be expected to have completed the assigned pre-course study material prior to attending this course. The material will include the Practitioner Handbook and a pre-course reading guide. This work is likely to take delegates 10 hours and will be sent to you approximately two weeks before the start of your course. If you have not received your pre-course work please contact your account manager or call our team on 0845 757 3888. Alternatively you can email us on info@qa.com.

• You must bring signed photo ID with you on any APMG exam (passport, driving licence, student card) as you will be asked to produce it by the invigilator prior to the exam. You must also be familiar with the APMG Terms and Conditions of Certification which can be found on the APMG International website.

• Delegates need to be aware of the significant amount of evening work required in this course and ensure that they are able to set aside sufficient time to complete the required homework.

• During the course you will asked to provide written permission which enables QA to pass on your pass mark to your employer.

Delegates will learn how to

• consider the use of coaching and feedback as tools to support individuals through change
• demonstrate their understanding of the application of these principles through a scenario based sample examination question
• be aware of a number of techniques that can be used to support teams participating in change
• demonstrate their understanding of the application of these principles through a scenario based sample examination question
• understand the barriers organisations face in achieving successful change
• demonstrate their understanding of the application of these principles through a scenario based sample examination question
• understand the importance of stakeholder management and have an appreciation of the use of stakeholder analysis tools which can support effective leadership of change
• demonstrate their understanding of the application of effective leadership through a scenario based sample examination question

Course Outline.

The course is divided into 5 parts

• Managing change and the individual
• Managing change and the team
• Managing change and the organisation
• Leadership and change
• Delegates attempt the 3 hour APMG Principles In Change Management Practitioner examination. (a partial open book multiple choice scenario based examination)