Crisis and Change Management - Strategic Planning

• Experienced managers who either contribute now, or who have been identified as someone who has the potential to contribute in the future, to their organisation’s strategy and change management programmes.
• Operational managers who wish to gain a greater understanding of strategic planning and change management

Course objectives

• To gain a broad understanding of strategic planning and change management and how this applies to your organisation
• To identify how you can support your organisation to face and meet future challenges
• To develop the skills you need to deal with change whether this is caused by the business economic environment, a crisis or a disaster
• To support your employees during periods of change

Course content

Strategic Planning

• Defining the business strategy
• Identifying the drivers for strategic change
• Reviewing strategy planning models
• Analysing your organisation by using models such as SWOT analysis and PESTLE
• Reviewing governance, risk and compliance

Change Management

• Defining change management
• Drivers for change and organisational culture
• Looking at change models including the Change Curve
• Key competencies needed to manage change
• Supporting your employees through a change programme

Effective Crisis Management

• Defining crisis management and disaster recovery
• The key aspects of a crisis management and crisis recovery plan
• The impact of a crisis on your organisation
• Assessing and managing risk using the risk assessment model
• Preventing a crisis

Effective Disaster Recovery

• Defining and developing a disaster recovery strategy and plan
• Identifying the key elements of a business such as people, finance, IT security and safety
• A communication strategy including the 5C’s model of communication
• Responding to new and emerging threats

Personal Strategy and Change Management

• Developing your own personal strategy using the SWOT and PESTLE models
• Your response to change
• Your change management skills
• Developing an action plan