Alternatives for Conflict Resolution in the Workplace – Online
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Managing Bullying at Work
This course is designed to help organisations recognise and cope with bullying in the workplace. It will enable delegates to explore the re…
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Managing Conflict
The managing conflict course will benefit individuals, teams and the organisation by providing delegates with the understanding and ability…
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Developing Assertiveness Skills in the Public Sector
Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing pers…
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Effective Complaint Handling
An in-depth course on how to deal with complaints and conflict. This full-day course will give you a complete framework on how to deal effe…
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Conflict Management
ConFLICT MANAGEMENT Awareness This course is aimed at all staff. This conflict management course raises participants understanding of the b…
Persuading and Influencing for the PA and Admin Personnel
Course overview Who is it for? PAs and secretaries who need to communicate effectively with many departments and have a responsibility for …
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Individual and Interpersonal Behaviour (Byte Size)
Most of the research into human motivation has been carried out in respect of work. Some of these ideas and research results are complex, w…
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Communication Skills Excellence - Day 3 - 2 Hour Modules
These 2 hour bite size modules will give you the tools needed to be more effective in your role.Overview: Assertiveness By the end of the w…
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Conflict Management
This programme will introduce delegates to an understanding of conflict management and the main elements which encompass this complex area …
Executive Secretary/PA
The aims and objectives of this course are to provide executive secretaries/PAs with the confidence and skills to enable delegates to work …
Architecting and Designing J2EE Applications
Prerequisites:To succeed fully in this course, students should be able to:- Describe in outline form all J2EE technologies, including Enter…
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Managing Conflict in Working Relationships
This one day course offers key skills and approaches from mediation to help you manage your own and others conflicts. This course gives the…
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Conflict Resolution
Course overview Who is it for? Managers, supervisors, team leaders, or anyone who struggles to consistently obtain positive outcomes from c…
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Conflict Management Certificate Level 2 (NCFE)
Course Details: This course explains the circumstances in which aggression and violence can occur and emphasises the importance of communic…
Effective Business Communication
Effective Communication The objectives of the course are to describe the essential elements of business communications, adopt good practice…