Effective Middle Management

This course has been designed to help middle managers achieve improvements in productivity and performance through people whilst taking into account key topical management issues. It takes a practical approach throughout and focuses on building the necessary skills to maintain credibility at this level.

• Plan, organise and manage change more effectively

• Develop peak performance, a highly committed team and manage difficult issues
• Work more closely with your colleagues and senior management

All managers who manage staff through others. The programme is relevant for newly appointed middle managers and those with experience of management but with little formal training.

Attending this training could lead to a formal qualification evidencing your management skills.

What you will learn:

• The changing role of middle managers, the need for change and why we resist it
• How to plan, organise and manage change more effectively
• Develop credibility as a leader, building positive relationships with colleagues and senior management
• How to plan and conduct productive meetings
• Develop people through meaningful appraisals, coaching skills, delegation and empowerment
• How to take and implement tough decisions
• Building the organisational team and handling conflict
• Management of customers – internal and external