Alternatives for Managing Exceptional Customer Service
Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Managing Exceptional Customer Service" by Capita Learning & Development. We hope we helped you to continue your search for training information.
check_box_outline_blank
Referral Marketing
|META_INFO|
p A quick question for you/p p How much more successful would you be if your valued customers, suppliers and business partners were willing…
£430check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
check_box_outline_blank
Communication Skills
|META_INFO|
p This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look a…
£480check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
check_box_outline_blank
Building and Retaining Customer Relationships
|META_INFO|
Overview Course duration: 1 day.This course will enable you to understand the root cause of customer complaints, manage customers expectati…
£569warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
check_box_outline_blank
ACCOUNT DEVELOPMENT SKILLS PUBLIC SALES WORKSHOP
|META_INFO|
This workshop will enable delegates to understand the importance of generating a higher revenue level from each and every account and maxim…
Event£295check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
check_box_outline_blank
Verbal Communication Skills
|META_INFO|
Course Description:Do you want to be able to get your message across clearly?Do you want to be able to establish and maintain co-operative …
£875warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
check_box_outline_blank
Neuro Linguistic Programming for Sales People
|META_INFO|
Overview Course duration: 2 days.This two-day insightful workshop is aimed at improving sales relationships to increase the bottom line usi…
£969warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
check_box_outline_blank
Persuasive Negotiation Skills
|META_INFO|
Course Description:Do you need to make deals that will result in successful implementation? Would positive, productive relationships with y…
£875warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
check_box_outline_blank
Negotiating Skills
|META_INFO|
Prerequisites:You should have compelling reasons to learn how to negotiate successfully and/or experience of negotiations in a commercial c…
£875warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
check_box_outline_blank
Sales training Masterclass - Acquisition - Sales / Selling Skills - Selling Techniques - Telephone Sales - Cold Calling - Sales Pitch
|META_INFO|
🌟Sales training - Selling Techniques Masterclass🌟 This e-learning course is specifically designed for people who want to improve their sale…
E-Learning£149check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
check_box_outline_blank
Complete Direct and Digital Marketing
|META_INFO|
Traditional and digital marketing deliver fantastic opportunities for engaging customers in real-time, personal dialogue. In just three ins…
£1,345warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: (prices subject to VAT)
check_box_outline_blank
Dealing with Challenging Customers
|META_INFO|
Prerequisites:Attendance of customer care over the telephone or delivering customer service excellenceCourse Description:To be successful w…
1 dayVocational
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)check_box_outline_blank
Communicate Effectively
|META_INFO|
Prerequisites:This course is suitable for anyone who needs to communicate to others in a more productive way. This course will also hone th…
£1,500warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
check_box_outline_blank
An Insight into Customer Care
|META_INFO|
Who are our customers and how can we provide excellent service? The aim of this workshop is to explore ways to improve the way you communic…
1 dayVocational
check_box_outline_blank
Key Account Management
|META_INFO|
This programme is for experienced sales people who have, or will soon have, responsibility for managing strategic relationships with key cu…
£1,690check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
check_box_outline_blank
Foundations of Relationship Marketing
|META_INFO|
Markets are becoming more competitive and there is little to separate the offerings of one supplier from another. This has led to greater p…
£458.33check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: *Prices shown are exclusive of VAT. Prices include tuition, course materials, lunch and refreshments.