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Capita Learning & Development: 100 products

Capita Learning & Development is part of The Capita plc. Capita Learning & Development continues to meet the changing landscape of learning and professional development support across the country, and is the UK's leading provider of integrated learning solutions. We offer a comprehensive and practically focused range of training and development services to suit any organisation's requirements; fro…

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PRINCE2® (2009) Re-Registration & Briefing

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This course is based on the 2009 edition of the PRINCE2 Manual: Managing Successful Projects with PRINCE.After a minimum of 3 and maximum o…

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Introduction to PRINCE2® Methodology (2009)

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This 1-day programme gives delegates a clear overview of the PRINCE2® method, enabling them to subsequently assess and discuss its potentia…

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Effective Middle Management

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This course has been designed to help middle managers achieve improvements in productivity and performance through people whilst taking int…

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Management Skills for Administrators

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Experienced administrators can take pressure off their managers by leading a team of administrators to ensure the smooth operation of the b…

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Delivering Customer Service Excellence

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In the current economic climate, it is more important than ever to retain loyal customers and encourage them to share positive stories of t…

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PRINCE2® Foundation & Practitioner Online

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The Online PRINCE2® Foundation & Practitioner course contains all of the training and materials you need to attain both the Foundation and …

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Building Effective Teams

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Providing an introduction to effective team building within an organisation, this course examines some of the issues which affect teams and…

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Building a Customer Service Strategy

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An organisation's success is dependent upon the quality of service delivered to its customers. In today's market this means providing an ex…

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Confidence in the Workplace

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To meet the personal demands the modern workplace presents us all with, the self-esteem and confidence of even the most capable individuals…

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Essential Coaching Tools and Techniques

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Do you want to get the best from your people, and have the confidence and techniques to support your staff with effective, structured coach…

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Microsoft Excel 2007 Advanced

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If you are required to produce and manipulate advanced analysis of business data, this Microsoft Excel course is perfect for you. The cours…

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Integrated Internal Communication

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Effective internal communication plays a vital part in the communications mix. This course will develop your understanding of the communica…

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Microsoft Excel 2010 Fundamentals

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Many of us need to use Microsoft Excel in our jobs to produce simple analysis of business data. For our Microsoft Excel course you will nee…

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Training the Trainer

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Training is crucial in helping organisations meet their goals. Additionally, it ensures that individuals have the tools to develop and ther…

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PRINCE2® (2009) Foundation & Practitioner Workshop

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PRINCE2® is a registered trade mark of the Cabinet Office. The Swirl Logo™ is a Trade Mark of the Cabinet Office.PRINCE2® (PRojects IN Cont…