Managing Stress in the workplace (ilm) L3

Level
Total time

Managing Stress in the workplace (ilm) L3

CERT Ltd
Logo CERT Ltd

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Starting dates and places

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Description

Starts: 24 Oct 13
Aim: To develop knowledge and understanding of managing stress as required by a practising or potential first line manager.

Objectives:
The learner will:

1. Understand how to manage own stress and minimise stress in others.
2. Know how to support individuals in the team.

Indicative content:

  • Causes and impacts of stress at work
  • Symptoms of stress in self and in others
  • Implications of stress for workplace and non-work activities/relationships
  • Implications and effects of stress for individuals and organisations
  • Management responsibilities in relation to work-related stress
  • Simple practical stress management techniques
  • Sources of available support for stress sufferers

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Starts: 24 Oct 13
Aim: To develop knowledge and understanding of managing stress as required by a practising or potential first line manager.

Objectives:
The learner will:

1. Understand how to manage own stress and minimise stress in others.
2. Know how to support individuals in the team.

Indicative content:

  • Causes and impacts of stress at work
  • Symptoms of stress in self and in others
  • Implications of stress for workplace and non-work activities/relationships
  • Implications and effects of stress for individuals and organisations
  • Management responsibilities in relation to work-related stress
  • Simple practical stress management techniques
  • Sources of available support for stress sufferers
  • Action planning and review techniques
  • Definitions of counselling, advising and mentoring and when to use each of them to support individuals
  • Principles of counselling
  • Mentoring, and the mentoring cycle
  • Range of available counselling and support mechanisms
  • Implications of confidentiality

Cost and Duration:
1 day,
£195 + VAT accredited (ilm)
£ 99 + VAT unaccredited

as part of an Award - £380+vat
as part of a Certificate £ 1280 +vat or £900 +vat top up from award

Level: 3

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.