Assert Yourself

This workshop focuses on how to become more assertive. Assertiveness is based on a philosophy of personal responsibility and an awareness of the rights of other people. Being assertive means being honest with yourself and others. It means having the ability to say directly what it is you want, you need or you feel, however, not at the expense of other people.

This event will allow you to recognise your rights and responsibilities and offer you some tools and techniques to be more assertive. It will show you how to deal with non-assertive people and build your confidence to ensure that you are heard, respected and appreciated.

In any organisation, getting the balance between submissive or aggressive behaviours is often a challenge. Each member of your team brings individual strengths and skills to your flourishing organisation and this popular event draws out people’s full potential so making them more productive and successful as team players.

Anyone looking to build confidence in themselves will find this training helpful. It will lead to better communications throughout your sales and marketing career with the key people in the business.

• Your rights as a successful sales and marketing professional.
• Differences between aggressive, submissive and assertive behaviour.
• Recognising your personal assertiveness style.
• Using assertive language.
• Assertive communications, effective questioning technique, three levels of listening and ensuring the body language matches what you say.
• Dealing with awkward colleagues.
• Appreciate how you deal with conflict situations.

This workshop is highly practical and interactive allowing the group to discuss and share experiences. There will be a mix of small and large group activities, plus an interactive activity at the end of the day to summarise the learning.