Alternatives for Suppliers and Contractors - How to Get the Best from Local Providers
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- Extra info: The price includes the EXIN VeriSM Professional exam with remote proctoring
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VeriSM (Digital Transformation) Foundation
VeriSM™ Foundation course prepares candidates to be involved in the ongoing digital transformation efforts of your organisation. The course…
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1 Day Customer Service Excellence Course - CPD Accredited
If your organisation is committed to delivering exceptional customer service and meeting the ever-increasing expectations of today’s custom…
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Customer Services
Customer Services is intended for those organisations and individuals whose jobs entail working with external and internal customers. A cus…
360° Feedback
360° feedback, also known as 360° appraisal or 360° review, is an excellent way of improving communication and performance management withi…
Good Customer Service
Retail companies are always looking to see how they can increase sales and their customer base. Sucessful retail companies will tell you: g…
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Effective Marketing (Skills Course)
No matter what business you are in, no matter what product of service you offer, you only make money by getting customers to buy that produ…
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OCR NVQ Certificate Customer Services Level 2
Suitable For This course is suitable for anyone working and dealing with customers as part of their role - you do not have to be carrying o…
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BTEC Award in Customer Service
Need a fast, effective introduction to customer service or looking to take your skills to the next level? The Awards in Customer Service ar…
Microsoft Dynamics 365 Customer Service [M-MB230]
OVERVIEW Learn how to use Microsoft Dynamics 365 to impact your customers. Microsoft Dynamics 365 Customer Service offers any organization …
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C&G NVQ Certificate Contact Centre Operations Level 2
Suitable For Suitable for those who are employed in any of the following roles or roles similar to these: Communications providers Financia…
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Sales and Marketing (Videos): Sales Skills for Call Centers
Customers never see or meet the person they call when making a transaction by telephone. Because of this, the role of a call center profess…
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Customer Care Training Course
Customer Care Training Course at Midlands Training Courses are are available most weeks as well as the following dates: 3 February, 24 Marc…
Level 2 Customer Service in Catering & Hospitality NVQ
This course consists of the following:Mandatory Units - Customer Service Foundations: Communicate using customer service language Follow ru…