Alternatives for ServiceNow Customer Service Management (CSM) Implementation [SNCSMI]
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Advanced Customer Service for the Public Sector
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…
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Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your t…
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- Price completeness: This price is complete, there are no hidden additional costs.
Introduction to Account Management
This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation…
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1 Day Essential Sales Skills - CPD Accredited
A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …
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Outstanding Customer Service Skills
An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimatel…
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1 Day Customer Service Excellence Course - CPD Accredited
If your organisation is committed to delivering exceptional customer service and meeting the ever-increasing expectations of today’s custom…
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- Extra info: Prices are exclusive of VAT
Advanced Level Apprenticeship (ALA) in Customer Service
Advanced customer service apprenticeships are for learners in a customer service environment that may have opportunities to influence what …
Advanced Diploma in Customer Service – Level 3
Customer service is at the core function of every business and the course demonstrates how customer service can turn one time customers int…
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Level 4 NVQ Diploma in Customer Service
This course is aimed at people working in a senior role within an organisation that treats customer service as a priority. DescriptionSuita…
Customer Service Advanced Apprenticeship
The Customer Service Advanced Apprenticeship responds to the employer need for high levels of customer service skills and where an individu…
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- Extra info: Full time Courses are free for those who are under 19 on 31 August of the year they start their course. For others, fees may vary depending on personal circumstances. Please enquire for details.
Customer Service (Videos): Exceeding Customer Expectations
Without a cohesive strategy, customer service is just a slogan or platitude. Using a service management model, you can institute a customer…
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Management Skills for Customer Services Managers
Prerequisites:There are no formal pre-requisites for this course, although it is intended primarily for managers and supervisers looking af…
Customer Relationship Management
Customer relationship management (CRM) is a strategy for managing a company's interactions with customers, clients and sales prospects. It …
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Customer Service Training
Customer service is crucial to the success of every business. Improving the quality of your customer experiences can give you a loyal custo…
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- Price period: per year
Customer Service Excellence using NLP
What is good customer service? Appreciating the answer to this question essential to your business. Customer Service Excellence using NLP w…