Event Management and Customer Service Diploma Bundle

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Event Management and Customer Service Diploma Bundle


The Event Planning Diploma has been authored and is tutored by the gentleman who organised Madonna and Guy Ritchie's wedding, Ashley Judd and Dario Franchetti and Robbie Williams' 30th Birthday Party!

The conference and event market is a very diverse market, covering everything for small company board meetings, through to private parties to large outdoor events or exhibitions. The conference and event market in the UK alone is estimated by the British Association of Conference Destinations (BACD) at £8 billion in 2007.

There are four main types of events all covered within the Event Planning Diploma:

•    Conferences and Meetings for assoc…

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Didn't find what you were looking for? See also: Event Management, Customer Service / Care, Public Relations (PR), Retail (Management), and Organising.

Event Management and Customer Service Diploma Bundle


The Event Planning Diploma has been authored and is tutored by the gentleman who organised Madonna and Guy Ritchie's wedding, Ashley Judd and Dario Franchetti and Robbie Williams' 30th Birthday Party!

The conference and event market is a very diverse market, covering everything for small company board meetings, through to private parties to large outdoor events or exhibitions. The conference and event market in the UK alone is estimated by the British Association of Conference Destinations (BACD) at £8 billion in 2007.

There are four main types of events all covered within the Event Planning Diploma:

•    Conferences and Meetings for associations, corporations and the public sector
•    Private Events with catering such as birthday parties, weddings and christenings
•    Outdoor festivals and events such as music festivals or parades
•    Exhibitions – trade exhibitions where suppliers demonstrate and promote their goods.

Destination Management is the name given to companies and their agents who specialise in travel itineraries for clients who require fully exclusive and managed travel, incentive packages and events.  This Destination and Event Planning Diploma works very well for people who may also want to achieve a tourism qualification.

The Customer Service Diploma has been developed to enable those working, or hoping to work, in a customer service role, in any type of organisation or context, to acquire and develop, a level of understanding and skills that will help them to service customer requirements in a professional, effective, and efficient manner.

In this increasingly competitive world there are many organisations, which on the face of it offer potential customers the same products or services, The organisations that understand the importance of customers and how dealing with them in a way that not only meets, but exceeds their expectations are the ones that stand out from the rest, become the successful market leaders and that grow and prosper. The customer service diploma consists of nine modules, each of which relate to a particular aspect of customer service.

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There are no frequently asked questions yet. If you have any more questions or need help, contact our customer service.