Alternatives for Handling Difficult Customers
Unfortunately it is not possible to request a brochure for this training. Here you will find some alternatives for "Handling Difficult Customers" by Northgate Arinso. We hope we helped you to continue your search for training information.
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Objection Handling Skills
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Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answe…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Knowing Your Customer To Maximise Business Opportunities
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The necessity to know and understand your customer is essential for every business to enable it to succeed and grow. This interactive cours…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Satisfaction as a Selling Tool
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This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Deleg…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Call Centre - Achieving Best Practice
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This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Thro…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Care - Incoming and Outgoing Calls
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This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls and outbound calls. …
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Customer Excellence for Finance Staff
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This course will enable participants to understand who their customers are and what they require us to do in order to improve and deliver c…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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Enhancing the Visitors Experience
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All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care. This cour…
£450check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
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1 Day Essential Sales Skills - CPD Accredited
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A practical 1-day Sales & Customer Service course that enhances your sales techniques, telephone skills and customer care abilities. Learn …
£325check
Provider rating: star 10 ATA (Asset Training Academy) Ltd has an average rating of 10 (out of 3 reviews)- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prices are exclusive of VAT
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Assert Yourself and Build Confidence
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Prerequisites:None. The course is suitable for anyone who feels pressure when dealing with other people: particularly those who feel submis…
£875warning
Provider rating: star 10 Perpetual Solutions has an average rating of 10 (out of 1 reviews)- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Going The Extra Mile: Achieving Excellence in Customer Service
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Overview Course duration: 1 day.This one-day course equips you with the skills to deliver consistent service excellence at every customer '…
£569warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Customer Care Excellence for Finance Staff
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Finance staff will achieve a greater understanding of the customers needs and how they rate customer excellence. They will also understand …
£995warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
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Transform Your Customer Experience
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It's the annual company conference...the CMO is presenting the new brand vision to an expectant audience. Fast forward 6 months...nothing h…
£1,512.50check
- VAT: excluding VAT
- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: *Prices shown are exclusive of VAT. Prices include tuition, course materials and full board accommodation on residential courses.
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L2 NVQ Cert In Customer Service
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OCR Level 2 NVQ Certificate in Customer Service is a work-based qualification, suitable for those who carry out a Customer Service role. It…
Vocational
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Building a Customer Service Strategy
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An organisation's success is dependent upon the quality of service delivered to its customers. In today's market this means providing an ex…
£520warning
- VAT: excluding VAT
- Price completeness: There could be additional costs like study material or lunch costs.
- Extra info: VAT
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L3 NVQ Dip In Customer Service
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OCR Level 3 NVQ Certificate in Customer Service is a work-based qualification, suitable for those who carry out a Customer Service role at …
Vocational