Ptp Training and Marketing Ltd: 216 products
Knowing Your Customer To Maximise Business Opportunities
The necessity to know and understand your customer is essential for every business to enable it to succeed and grow. This interactive cours…
Preparing Yourself for Interview
This course is designed for those who are preparing themselves for an interview and who wish to plan to maximise their potential and get th…
The Creative Trainer
PTP's Creative Trainer course has been designed for anyone who has experience of delivering training and is looking for some innovative way…
Advanced Telephone Prospecting
This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed by ge…
Marketing Skills Masterclass - Half Day (am)
Top tips in the best practices in marketing are divulged. Delegates have an opportunity to discuss their marketing methods and strategies a…
Emergency Call Handling
This one-day course gives you the skills, confidence and opportunity to practise all the relevant eventualities that you may encounter when…
Dealing with Incoming Calls Positively
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from customers and suppliers. This …
Delivering Excellence Via Email - Half Day (am)
This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's and dont's that increa…
Self-Discipline and Emotional Control in the Workplace
Managing your emotions under pressure. Does your temper ever get you into trouble? Do you sometimes rub people up the wrong way? Do you eve…
Managing Sickness And Absences
The managing sickness and absences course is designed to help managers deal with short and long term absence effectively. It will enable ma…
Appraisee Training
This course encourages attendees to self-assess by reflecting honestly on their performance, what they do well, what they do less well and …
Masterclass in Interpreting Financial Statements - Half Day (pm)
The aim of this half-day course is to offer practical experience in reading financial statements enabling relevant interpretation and evalu…
Recruiting the Best People
This course is designed to provide delegates with the competence and confidence to recruit and select suitable staff. This Recruiting the B…
One-To-One and Small Group Training
In today’s workplace it’s often more appropriate and cost-effective to train employees on-the-job or in small groups. Therefore, this one-t…
Managing Appraisals
When performance is measured and reported the rate of performance improvement accelerates. This course enables appraisers at all levels of …