Alternatives for Telephone Techniques Training Course
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Assertiveness & Confidence Building
Who Should Attend Anyone who would like to improve their ability to delegate, self confidence, constructive communication skills or deal mo…
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Essential Telephone Techniques
Who Should Attend Those who spend a significant amount of their time dealing with either internal or external customers on the telephone. O…
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Maximising Appointments on the Telephone
p This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those field…
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- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
Winning More Business on the Telephone
p This course is ideal for those who want to improve their follow-up calls to maximise sales. It will also help those fielding incoming sal…
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- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
Telephone Techniques - Incoming Outgoing Calls
p This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help d…
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- Price completeness: This price is complete, there are no hidden additional costs.
- Extra info: Prince includes course fee, notes, delegate pack, certication and lunch.
Telephone Techniques for Service Excellence
Course overview Who is it for? A highly practical course for any frontline staff wanting to improve their telephone communication skills us…
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Office Administration Foundation Course
This is a foundation level course for those new to Office Administration work. Objective Gain the necessary skills to gain your first job i…
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Customer Relations Level 2
Course Description If you want to develop your knowledge of Customer Relations so that you can embark on a rewarding career or you are alre…
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- Price completeness: There could be additional costs like study material or lunch costs.
Secretary PA Course - Manchester
Objective Provide the learner with a sound knowledge and practical ability to perform effectively in the job role of a PA or Secretary. A h…
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Executive Office Skills Level 2
Module 1: customer servicesFace to face contactDealing with awkward customersWhere are you?Dealing with complaintsComplaints policyDo's and…
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Assertiveness Training
Duration: 1 Availability: On request Certificate: In house Designed for:This course is deisgned for individuals to examine and explore the …
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- Price completeness: This price is complete, there are no hidden additional costs.
Outbound Telesales Skills In House Sales Training Course
In House Course Overview This one day sales training workshop will provide sales people that are required to make outgoing sales calls with…
Telephone Techniques
All our seminars are available on different dates and at a variety of locations. Overview This one-day seminar is perfect for anyone who us…
Telephone Handling
This fantastic online training course on telephone handling is ideal for anyone that works in a service environment wanting to improve thei…
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Answering The Telephone
Turning good morning into good business1 Day - Non Residential Callers judge the professionalism of your organisation from their first cont…
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- Price completeness: This price is complete, there are no hidden additional costs.